Question about HP PSC 2410 All-In-One InkJet Printer

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Faxing I have an Hp2410 Photosmart all in one and am having trouble receiving faxes. The carrier for my phone is vonage. Is there anything special I need to do for a configuration? I have spoken to them several times and have come up empty.

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  • igluma Jul 17, 2008

    Same thing in my case. I also have a vonage as my carrier. It seems to be connecting at first, but then It comes with "Failed", error code 232. But I'm able to send my fax anywhere I need to w/o any issues. Please advice.

    Thank you,

    igluma

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I was able to get my psc2410 to receive faxes by changing the baud rate to 9600. I still have an issue transmitting. Here are the instructions to do so:

1. Press * and # at the same time, and then release both keys.
2. Press 1, 2, and then 3, releasing each key before pressing the next.
3. The display window should read "Service" with a revision number.
4. Press the right arrow button once.
The display should read System Configuration or r/w parameters. Press Enter.

*** If it shows r/w parameters at step 4, go to Step 6 or follow next step.
5. Press the right arrow button until r/w parameter appears in the display. Press Enter.
6. The display should read parameter 0.
7. Press 153 on the keypad to go to parameter 153. Press Enter. Change the value to 2 and Press Enter again.
*** The display should again read parameter 0
8. Press 159 on the keypad to go to parameter 159. Press Enter. Change the value to 2 and Press Enter again.
*** The display should again read parameter 0.
9. Press Cancel until you reach the date and time screen on the Panel again.
This should reduce the fax transmission speed.

Posted on Nov 08, 2008

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Without knowing the exact model, I am unable to direct you to tech support....A common problem that causes this is either the phone cord is plugged into the out instead of the in jack on the back of the printer. Another possible situation is that you have VoIP phone service (comcast, or vonage) which doesn't provide a true dial tone for faxing, in which case you would need a dedicated phone line for the fax.

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