Question about LG Shine KE970 Cellular Phone

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Call rejecting I have a new LG shine from at&t and sometimes when it is in the holder and I receive a call it rejects the call before I can answer. I put key lock on each time I put it in the holder.

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I think that what you should do is set the call menu... or In Call Setup...but you'll have to find something with a similar meaning to these words...because I don't know the phone, but I know that the phones have kind of the same operatory sectors, for that matter. Or you can reset the phone to the factory settings If you want... the bad thing is that you might loose any unsaved data...the phone hardware should be ok, although there are some doubds...but try what I said first, and then if it doesn't work, ask the help of a professional service.

Posted on Jul 24, 2008

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Turn off the phone. Take the battery and Sim Card out. Make sure there is no dust or dirt of where the Sim Card goes. Blow air (from your mouth) of where the Sim Card goes. Sometimes rubbing a soft pencil eraser on the Sim Card contact points can help. Then place the Sim Card back in the phone. Make sure it is in the right position; copper contacts facing downward. Put the battery back in your phone. Turn it on, and see if the smartchip rejected goes away.

If not you may need to contact your Phone Provider’s Tech Support to troubleshoot and confirm that you may need a PUK reset code to register or you may need a new Sim Card, as they do fail from time to time.

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Sim card rejected


this happen if there is some problem in the sim card holder port ....

there will be loose contact inside the sim card holder is not touching the circuit board inside due to this your sim card is getting rejected ...

as you have told that the phone is a brand new one so i am sure that you will be having the warranty so just make use of it by contact the dealer with whom you have purchased or contacting the company customer care number to get more information about how to make use of your warranty ......

if you dont have the warranty then you must open the handset
and just remove the circuit board & sim card holder and insert it again so that the sim card holder touches the circuit board correctly ...
after this refit the phone then surely your sim will be accepted ....

it is better to use of warranty if you have ......
this is a simple problem if you dont have the warranty also you can only fix it ..
if you just open the handset & set that sim card holder to touch the circuit board that s enough everything will be done and works fine ...

if you are afraid of opening then you must just contact the technician ...
it is just a matter of very little bucks if you contact him also ...

any doubts you can reply me
i am always here to assist you
thank you
bye
rate my solution

Jul 12, 2008 | Nokia 6230

1 Answer

Sim card rejected


this happen if there is some problem in the sim card holder port ....

there will be loose contact inside the sim card holder is not touching the circuit board inside due to this your sim card is getting rejected ...

as you have told that the phone is a brand new one so i am sure that you will be having the warranty so just make use of it by contact the dealer with whom you have purchased or contacting the company customer care number to get more information about how to make use of your warranty ......

if you dont have the warranty then you must open the handset
and just remove the circuit board & sim card holder and insert it again so that the sim card holder touches the circuit board correctly ...
after this refit the phone then surely your sim will be accepted ....

it is better to use of warranty if you have ......
this is a simple problem if you dont have the warranty also you can only fix it ..
if you just open the handset & set that sim card holder to touch the circuit board that s enough everything will be done and works fine ...

if you are afraid of opening then you must just contact the technician ...
it is just a matter of very little bucks if you contact him also ...

any doubts you can reply me
i am always here to assist you
thank you
bye
rate my solution

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check your phone settings and if u do not want call waiting,disable it manually

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