Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My Fantom external drive is not showing the icon..

My Fanton external drive is not showing the icon.. the light was red but now it is blue all the time...Help!!! my life is in there
Adrien

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  • Anonymous Jul 15, 2008

    WD 1600BEVS not reconised to my lap top Hp pavilion 1613

  • dr_nona2002 Jul 15, 2008

    WD1600BEVS Not recognised when coneccted to hp laptop pavilion 1613

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Jkk

Posted on Jul 24, 2008

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1 Answer

My external drive is not working and is just blinking red and blue light


If your disk is in warranty period. Visit service. Or try change external case with electronic parts.

Jul 17, 2014 | Fantom Hard Drives

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Clicking noise, won't mount


the controller on the external drive could have gone bad. i would first try removing the hard drive from that external enclosure and use a usb or esata dock and see if itll mount.

Nov 26, 2013 | Fantom Titanium Hard Drive

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I have an external hard drive and something changed in the registry as there is a bunch of mumbo-jumbo letters for location. It just blinks and does not show that it is hooked up in the computer. Red power...


delores684

It sounds like some other device might have taken the drive letter that we assigned to your external hard drive. The links below will show you how to change the drive letter.

Let me know if you have any more problems or questions

Issken

How to change your drive letter in Windows XP
http://www.fixya.com/support/r4183994-change_drive_letter_in_windows_xp

How to change your drive letter in Windows Vista and Windows 7
http://www.fixya.com/support/r4176803-change_drive_letter_in_windows_vista

Sep 24, 2009 | Fantom Titanium Hard Drive

1 Answer

Fantom titanium external light turns red on connecting


Hi,

Red is a failure warning but if it only hasppens with the usb plugged in it's mostly likey a failure in the IDE/SATA to USB conversion board.

Take the drive to your local PC shop, ask the techs there to pull the hard drive out of your phantom and test it in a new enclosure. If it works there, buy the enclosure, if it doesn't reply back and let me kow your Country, State and City and I can recommend a pro to look at the actual harddrive if you need files recovered from it.


Hope this helps FixYa

Sep 03, 2009 | Fantom Titanium Hard Drive

1 Answer

Windows is not able to install drivers for Fanton Green Drive 1 TB External harddrive. Please help. OS is VISTA and file system is NTFS


Your drive is defective. I had the same problem with mine. It was still under warranty, contact there tech support department. They will walk you through a bunch of test over the phone. If you have to send it in , you have to get a ticket number from Fantom Tech Support before you send it back. Also, they want your power cord that goes with the unit to be able to bench test it. I had to mail mine defect unit back. . Fanton could not fix my Green Drive and I lost a ton of data, it was almost full 1000 Gig. After several contacts to their tech department, they did send me a reconditioned one.

Do not buy the External Green Drive it is a piece of ****. It has an inferior power cord. And the power is cut down to be green friendly when It is not in use. Not worth risking your data and files. All my other Fantom Drives have been very reliable.
Do not buy any WD External Hard Drives especially the Note & work books cubes. They are a complete waste of money and are guaranteed to fail and lose all your data. I have had six fail on me and their Tech Support & Customer Service is awful and non existent.

Jul 02, 2009 | Fantom Titanium Hard Drive

1 Answer

Fantom external drive 1T runs but not recognized


are u using the usb cable for connecting the drive? use usb ver2.0.

May 17, 2009 | Hard Drives

1 Answer

Its a usb drive. when i turn on the power. it


hi I am vortash it will show 0kbs in the management if it hasn't been installed as the system can't read it . I was wondering if the hard drive was installed with the lead in the wrong way as that is what it sounds like , ( I mean in the housing the ide plug may be up side down ) I have had a couple like this and the customer has made this very common mistake ,.. check this first then if you have a disk with the Fanton program on install it without it being connected so when you reboot after pluugging it in it finds it and loads the drivers itself ... I hope this solves your problem Regards Vortash

May 17, 2009 | Fantom Titanium II (TFD500C16) 500 GB USB...

1 Answer

Fantom 120 gb external usb harddrive


Make sure you are using the right power unit, or the power unit is working.

May 13, 2009 | Fantom Drives 120 GB Hard Drive

1 Answer

FULL fantom external usb harddrive is not acknowleged after power outage running check disk.


ACS Data Recovery specializes in Fantom hard drives, and can perform successful recoveries on any model Fantom hard drive. If you have a crashed Fantom hard drive, please call us today to get a quote: 1-800-717-8974

unless you fancy trying to connect the drive inside the unit directly to a pc by taking the box a part.

Jul 18, 2008 | Fantom Titanium Hard Drive

2 Answers

Lights are flashing


Here is a fix.
Open the drive case up. Inside is a SATA hard drive. If you reseat the drive it may correct the problem. If not you can put it into a computer and see if you access the drive.

We used a Linux boot CD in case their was a problem with the data. We used KNOPIX. THe data was intact and we did a backup befroe we put the drive back together.

They also offer a restore service if you get an RMA.

Feb 13, 2008 | Fantom Titanium Hard Drive

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