It appears that you are missing the nut that goes inside the tank. Look around inside the tank for it. If you do not find it, I suggest you take the lever to the nearest home center and try to find a replacement nut, or a cheap handle you can use the nut from. Most flush handle nuts are left-hand (reverse) threaded. I searched the internet for the part number for the flush handle assembly ( THU141#XX) and the price is nearly $70.00. Good Luck
I know exactly eileenm
was talking about. The handle on one of our Toto toilets was falling off
about once a month for the past several years. I would push it back on, but it would fall off after a while. I finally had enough and
came up with a solution that works pretty well. I know it's been a while
since the last post, but I thought I'd put my solution up here in case someone
else might have the same problem. The particular design of
the flush handle and rod does not have any bolt holding the rod into the
handle. Figure 1 below shows the general setup of the rod and handle when
it's off the tank. The brass rod fits into the metal handle and is held
there by friction. There is only one way to assemble the parts and have
the toilet flush. Figure 1. Figure 2 shows the end
of the rod that is push-fit into the handle. It appears that the system is designed
so the crimp in the rod will be inserted into the handle and the expanded part
of the crimp will hold the rod in the handle (arrow) because it is slightly
wider than the rest of the rod. Figure 2. This would work OK
except for one problem. There is a tab on the handle (Figure 3) that
prevents the rod from being fully inserted into the handle. (It could be rotated 180 degrees and be fully
inserted, but then the rod would be oriented incorrectly to activate the
flapper valve.) FigToto toilet CT774S. The metal flush handle has - 2_11_2013_6_51_46_am.jpgn> The solution is to
remove the tab. The tab on the handle can be removed easily by breaking it off
with pliers (Figure 4). You could also
hacksaw iToto toilet CT774S. The metal flush handle has - 2_11_2013_6_52_54_am.jpgn> Once I removed the tab, I was able to shove the rod
completely into the handle. It is a
tight fit, and required a vice or C-clamp to push it fully into the
handle. Figure 5 shows the rod when it
is inserted into the handle, and figure 6 shows it fully inserted. Notice the rod now sits about 1/8 inch deeper
into the handle because the tab is removed.
I wrapped the handle in a rag to prevent scratching, and used a vice to push
the rod into the handle. Figure 5. - before pressing the rod fully into the handle After performing these steps, the rod is now firmly
inserted into the handle and will not come loose. At this point, I re-assembled the rod and handle assembly back onto the tank. It's been working for quite a while with no
problems. I hope this helps...
Figure 4.
Figure 6. - after the rod is pressed into the handle
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Thanks so much for getting back to me! I searched for any kind of part that may have fallen off and found nothing. Because of the design it also didn't seem as if a nut would have actually connected in any way with the handle. I called Toto customer service (1-888-295-8134) and spoke with John who said that they have had issues with the this particular part and are sending me a replacement handle although I'm out of warranty. My take is that they tried to be too clever with the design and should have stuck with tried-and-true nuts and bolts. They get an A for customer service, however, so hopefully the new part will solve the problem and save me $70.00! I should also clarify that the toilet is the CST974CEF (I gave the wrong number in my original question). Thank you, Moe, for taking the time to help me out!
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