Apple iTunes Logo
Kevin Krom Posted on Jan 06, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I canceled an iTunes account that was used to purchase many songs. I canceled it because my kids were running up purchases. Now I can't sync the songs to an iPod or play them on iTunes that were purchases with this account. iTunes keep asking for the login password for this account and of course since it was cancelled, it won't take the password and says the account has been disabled for security reasons. iTunes support has been no help! Any ideas?

  • Anonymous Mar 16, 2014

    I have had an itunes account [email protected]. I cannot remember my password to access it and I cannot remember my apple password

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 613 Answers
  • Posted on Jan 06, 2011
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Nov 02, 2010
Answers
613
Questions
0
Helped
124778
Points
1918

Ideas? Try to re set up that account. It is one of 2 options. Second is open another account but you lose all of the credits. Use a password no one can have access too and don't give it up. Kids are cool and we love them but....they need to learn self control.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I cancel iTunes from my daughters phone? it comes out of my account every month and id like to cancel it

If you share an account you can block purchases with a passcode that you don't share with her. If she has a separate library setup in iTunes then you would need to log into her account and cancel that way. ITunes does not cost to have an account. Only for add on purchases and songs, etc. any charge you are getting is something she signed up for.
0helpful
3answers

Transfer music to MP3 from my phone

If you'a an iPhone user, you can use iTunes to transfer music from iPhone to computer first. You may have well known that iTunes only transfers purchased items from iPhone to iTunes library, so iPhone users can move purchased songs from iPhone to iTunes library.
  1. Run iTunes and click "Edit > Preferences > Device > Prevent iPhones, iPods and iPads from syncing automatically" at the upper left corner of iTunes window.
  2. Plug iPhone into computer via the USB cable, and then click "File > Device > Transfer Purchases" at the upper left corner.
  3. iTunes will start to sync all the purchased items back to its library.
After the syncing process, you will get the music files in your iTunes library, including the purchased music files. You are able to find the music files in the folder of your iTunes media files on your computer.

The next step is really easy. Since the music you want is already saved on your computer, you can now simply connect your MP3 player, drag and drop to transfer songs.

On the contrary, here's also a guide about Three Ways to Transfer MP3 Files to iPhone in case you need help.
Jul 11, 2016 • Cell Phones
3helpful
3answers

Is there any way to transfer my iTunes music to my iPhone or do I have to pay just to have music on my phone

Use the power cord for the iPhone. It should be the USB connector on one end and the small plug on the other end. Plug the USB into the computer and open up iTunes. Under the FILE menu at the top, there should be a pull down sub menu that say "devices" SYNC.
Your iPhone will appear on the side bar once you switch to the "Playlist" page. You can drag a whole playlist into your phone icon or do individual tracks. At least, that's what I do.
Let me know if this works for you.
0helpful
1answer

Need to delete an itunes account

Whether you want to stop yourself or your child from constantly downloading songs, television shows, movies or audiobooks through an iTunes account, you may want to disable it to prevent future downloads.

Consider these methods to cancel an iTunes account or hinder its future use.
Contact Apple customer service by sending an email through the Contact Us link at the bottom of the Apple.com iTunes support page.

Let them know you want to cancel an iTunes account and they'll contact you for further information.

However, note that if you choose this option, it may also hinder your ability to access the purchases you've previously made, particularly on computers that weren't authorized before you cancelled the account.


Try to cancel an iTunes account by eliminating the ability to access it on your computer. Log into iTunes and pull down the Store menu.

Click Deauthorize Computer and enter your iTunes account password to disable the use of iTunes on your computer.

Disable the credit card option without having to cancel an iTunes account if you just want to temporarily stop charging purchases or prevent someone with access to your computer and password to download songs or videos.

Just access the Account Information page, click Edit Credit Card and choose "None" and "Done" to remove your card number.

Consider simply changing your password frequently if you'd rather not cancel an iTunes account completely, but want to lock someone else out from making purchases on your credit card.

Since you'll be creating new passwords often, however, be sure to write it down (somewhere where only you will see it) so you won't forget.
0helpful
1answer

How do i sync my ipad with my macbook pro?

You can choose iTunes to sync iPad with your Mac, but you should be careful when you are using iTunes to sync iPad. iTunes is not simply backup or transfer software, and it doesn't allow you to transfer non-purchases. So you only have authority to sync purchased items, including apps, music, movies and so on to your Mac or iTunes library. Check out the following steps.

  1. Authorize your new computer to use your Apple ID. Install iTunes on your new computer and then Authorize it in the Store tab.This is the email address you use to sign into iTunes (and probably anything else Apple-related). If you don't know it offhand, you can just check the computer you're currently syncing with. If you go into the iTunes Store it should appear in the upper-right corner. Once you know it, go to the new computer you want to sync with and locate the Store menu. From there, choose "Authorize This Computer". (In the event you've switched Apple IDs and made purchases with more than one, you'll need to perform this authorization for every account.)
  2. Back Up Your iPhone. Just in case anything goes wrong when you are syncing, back up your iPhone, so that if all else fails, you'll be able to restore it to the way it is right now. To do this, connect your iPhone to your computer with its USB cable and open iTunes, Click "File > Device > Back up".
  3. Transfer Purchases from your iPhone. Now you'll want to transfer all of your iTunes purchases (including free apps, paid apps, songs, books and movies) from your iPhone to your new computer. To do this, right-click (CTRL-click on a Mac) your iPhone within iTunes and choose Transfer Purchases. Or click "File > Devices > Transfer Purchases from my iPhone". Then iTunes will start syncing the purchased items to the library.
http://www.leawo.org/tutorial/how-to-sync-iphone-to-new-computer.html
3helpful
5answers

How do i delete songs of my i pod

The first way is uncheck the songs you want to delete on iTunes and then sync iTunes with ipod again, then the songs you want to delete will lose from iPod.

The second way is use leawo iTransfer to delete songs from iPod, the way is connect iPod to leawo iTransfer, then right click on the music you want to delete from iPod on leawo iTransfer to choose "Delete", then the music will be deleted soon. However, this tool can only work on Windows computer.
0helpful
1answer

Purchased songs no longer appear in the purchased playlist, but they are in the regular music one

Yes, iTunes some times forgets that you have bought the songs you have.  If you go into 'Account Information' in the iTunes store by clicking where it shows your email address on the top right button; you should be able to access you actual 'Purchase History' This will display all the songs you have ever bought on that account together with their order numbers.
Incidentally I have found that the 'Purchased' playlist can often sort itself out after you make another purchase. I guess it just needs to sync up with the store computer to jog its memory!
0helpful
2answers

Can i or cant i

Yes. There is a way to get around it though.

Go into Itunes and dock you IPod. Cancel any sync programs. In the IPod controls of Itunes, select manually manage music. This will prevent your IPod from wiping out the music and or playlists. You can then delete music from your IPod or drag and drop songs into your IPod as well.

The licensing rules might have changed now so that purchased songs from Itunes can be added to another IPod as well. If you copy it in from another computer and it plays, then it worked. There was a time that wasn't the case. Purchased movies may or may not work as well.
0helpful
1answer

Can i get back my purchased songs?

As restrictive as the iTunes music store is, there is a secret policy in place that will allow you to re-download your entire purchase history in case anything happens to you music collection.
In the event this happens, simply email Apple’s iTunes support group and after a few days you will get the response:
In the event that a customers entire music library is lost, the iTunes Music Store does re-grant the purchases history. Please keep in mind that Apple does not offer protection against the loss of purchases, so this is a one-time exception.
I can verify this is true as well.
Not finding what you are looking for?

204 views

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts

Paul Carew

Level 3 Expert

3808 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Paul Bade

Level 3 Expert

1818 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...