I refuse to send this camera to kodak because they are to expensive to fix little things .My problem is the joystick wort let me browse to the left and wonk push in to chosse pics or accept menu items .big freakin problem for a little toggle joystick . everything in the camera operates great the zoom the menu buttons and all that stuff but i cant choose anything due to this joystick problem
I had the same problem. I took my Z760 apart and put in a joystick from a used Z760. But the problem is that the joystick comes unglued from the small computer board. Take it apart and put a tiny drop of superglue on the joystick. Use a magnifier to line up the two little tabs in the proper holes. It should work fine.
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
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Hello,This is a major problem with this series Kodak camera, as they age the switch either stops working or just falls apart !! The cost to repair would exceed the cost of a newer camera on E-Bay, I would stay away from this style control unless camera is new. Hope this helps. Russ
Click on the "Manuals and Guides" along the right side and then enter "C613" into the search box to get the user's manual. There are a lot of other options available along the right, you should be able to find just about anything you need there.
It means that the joysctick of camera is defective., Please call Precision camera and binocular repair to send the camera for service Its for US support 1 800 665 6515 or you may call kodak 1 800 235 6325 for an alternative options and solutions., Gudluck!
Hello, I repair this type of Kodak camera and there is not an easy solution to your problem. It is the down fall of this series as they age. You will be better off to replace the camera than the cost of the repair. Best Regards, Russell
My Kodak camera will not come on..... it is hardly used and NEVER abused..... I fixed mine by calling Kodak Tech support and listening to their **** about i can send it in and get a refurb model for $ 110.95..... My fix, I went and bought a FUJIFILM S2550. Kodak level of quality sucks....
While trying to fix this problem today I discovered something that seems to help, at least in my case. If I push down on the small button located below the joystick/onoff button, while also tapping the OK button, the camera responds to the OK. (This is the display/info button.) I'm not sure why this works or whether it would help in every case, but it would be worth a try. I've been able to finally set my date and make other changes necessary after recharging my battery.
Hello Megan,The joystick you are referring to has a bad record for failure in these model Kodaks,It is one of the most occurring problems the units have with age. It is not an easy fix nor a cheap one, the cost will exceed the value of the DX6490 on todays market.You are better off to sell your camera for parts and buy one in better condition on E-Bay,If you buy the same model you can still use all your accessories,battery,charger,etc. Best Regards, Russell
My Kodak DX6440 did the same thing.
After sending it to Kodak's third-party repair (as per Kodak), they called to say it was not fix-able.
Kodak's response was "No parts available" and offered 10% off list price of a refurbished camera.
...Way to keep customer loyalty
If you choose Kodak, the cameras are good but buy them knowing they are a disposable item.
if it's only the shutter buttonl you can send it in to kodak service center;; THAT'S THE ONLY CAMERA COMPANY THAT HAS GREAT SERVICE; I should now I have this camera; after one week of having it my sister dropped it and the speakers didn't make any sound at all; I call kodak they gave me an address i send it in in a tuesday and by saturday I had it back fixed ;; for free;;; well it was in warranty.. if yours still has a warranty call them;;