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the touch pad has a ribbon cable that connects to the control board poosible that the touch pad has failed or the control board itself.... most of the time the touch pad fixxes the problem... if you have power and all still try ordering the touch pad for the unit...
good luck to you
We regularly repair such control
customers nationwide by mail for $39.95 postpaid in about a
week or so with a one-year guarantee.
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes. Feel free to contact me directly (and please remind me of your
full model number from the tag on the unit) for more
information & help.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
try powering down for 30 seconds. if that doesn't work the keypad is shorted or open. do not spray cleaner directly onto key pad when cleaning. it will short it out. rather spray cleaner onto a rag then wipe.
Sound like you need a new key pad if you have some handy man around you you can replace it, It require dismantle the front key pad remove electronic part and clean then reinstall properly the key pad itself about $40.00 Aus
Let me know if you need part number for that key pad
Prototech@usa.com has links all over the internet advertising a simple fix for microwave displays. I ordered one and they never sent it. Had to file a claim with Paypal. No communication until I threatened them, then they said it's on its way. I waited another week and it sitll didn't come. After six weeks of trying to get my money back, I finally got a refund. Now I have to start all over. Any suggestions for replacing a display BESIDES this sham operation?