Question about Jenn-Air JCB2059G Bottom Freezer Refrigerator

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Fridge & Freezer nor cooling

We just purchased a new unit and the power is on, the motor is running, the desplay is correct, but we cannot get the air to cool. It is currently 108 degrees in the fridge and 97 in the freezer. We have turned the breaker on and off but it hasn't helped.

Can you suggest a solution?

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Do you have factory warranty? usually within one year, you can connect the company which you bought your Fridge.( one year parts and labor )

Posted on Jul 10, 2008

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Hi,
if you are sure the compressor motor is running and there is no cooling, then its sure that there is leakage of the coolant from the tubes. please contact the dealer for repairing it.

Posted on Jul 10, 2008

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I understand that you are having a problem with the refrigerator. The freezer is cooling just fine however, the fridge is not cooling enough or at all.

1. Check to see if you here the fan in the back of your freezer compartment turning.
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