Question about HP OfficeJet 6110 All-In-One InkJet Printer
Most of these carriage jam errors actually have to due with one of two things:
A small white gear in the cleaning/purge service station gearing (non repairable or orderable part) or a spring wire dislodges in the carriage housing for the cartridges dislodges and punctures the flex contact ribbon in the rear of the slot that holds the cartridges. The second is easy to check. Remover the cartridges and look for the puncture marker in the ribbon tape that contacts with the cartridge. The gearing issue is far more difficult to visually inspect as most of the machine has to be disassembled to dig into the purge stations internal gears. The best way to diagnose is to carefully listen for a light clicking noise when the purge is moving back and forth to clean the cartridges. Either way if you have either malfunction, the machine IS NOT repairable as HP does not or will not sell the parts. Most of the used machines sold on the auction sights as non-functioning used parts machine also have these same problems so are pretty much useless to use as parts to fix your problem. Sorry the news isn't better but it's accurate as we have seen at least 75 to 100 of this model in for repairs at our printer service and repair company.
Posted on Aug 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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