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The ice maker in my Whirlpool Ultra seems to be frozen and I need to remove it to thaw it out.

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Turn off the freezer for a while then you can remove it.

Posted on Jul 10, 2008

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You will have to remove the icemaker and look inside the water fill tube at the rear wall of the freezer.
The water line may be frozen closed.
If so,take a hair dryer and thaw it out.

This manual will explain other test to complete.
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

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GO TO THE FREEZER PORTION OF THE FRIG.YOU NEED TO TAKE THE ICEMAKER OUT AND REMOVE THE BACK PANEL WHERE THE EVAPORATER FAN IS .RIGHT UNDER THE COIL YOU WILL SEE A DRAIN ,WHEN YOUR FREEZER GOES ON DEFROST THE WATER GOES DOWN THE DRAIN AND INTO A PAN THAT SITS ON TOP OF THE COMPRESSOR.THE HEAT FROM THE COMPRESSOR EVAPORATES THE WATER.THE DRAIN IN THE FREEZER IS PROBABLY CLOGGED OR FROZEN OVER WITH ICE AND THATS WHY THE WATER IS GOING ELSEWARE.REMOVE ALL THE ICE FROM AROUND THE DRAIN.IF THERES A ROD THAT GOES DOWN THE DRAIN FROM THE DEFROST ELEMENT THATS SUPPOSED TO KEEP THE DRAIN FROM ICING UP ,IN ANY CASE THE DRAIN IS CLOGGED OR ICED UP.UNCLOG THE GRAIN AND YOU WILL BE GOOD TO GO.

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This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

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Again, this assumes nothing is actually broken.

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Turn ice maker off for 24 hours to thaw out any additional frozen lines.
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