The computer will not connect to the internet via the internal nic card and the sound doesn't work. I have tried re-installing the drivers but cannot connect to the internet or get the light which indicates a sound problem to go off. I just cleaned the machine up after it was attacked by the pcprivacy virus.
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It sounds like a driver issue. I assume you mean the card worked previously on an old motherboard. Remove the wireless NIC driver and then re-install it. I assume their are no yellow exclamation marks agianst your NIC in windows system properties? To see sys properties right-click "My Computer" select Properties/Hardware/Device Manager. Look for the network adaptors section. You can update drivers from here on your wirless card or even try the Troubleshooter tab. if you don't have the driver CD let windows go onto the internet and search for a driver. If you rely on the wireless card to connect to your internet connection, perhaps you can connect your computer to the internet modem or router via your computers LAN/network connection? If that's not possible, download the driver from the NIC cards manufacturer website and pop it onto a USB thumb drive which can then be installed onto your new computer. Last thought, make sure you are only using one controlling application for your NIC ie you use either the Windows Zero Config Utility OR the NIC cards manufacturer utily eg D-Link, Netcomm, etc etc That is not both at once as windows has a major hissy fit.
There should not be any problem with you buying your own PCI ethernet card and install it yourself. They are not that expensive. www.newegg.com has on for only $7.99 and it will work fine in your computer. It does not need to be from Dell.
I would check out the Internet for the updated driver for the NIC in the suspect machine, download it on another machice, copy over with flash disk. Remove the driver, install the new driver, **** down, reboot. If there is nothing physically wrong with the machine and you just re-installed the OS, sounds like you have a corrupted device driver for you NIC.
if your system is still within warranty I would think twice about opening the case yourself to installing a new network card.. you will be voiding your warranty.. so think about it
another thing i would try before deciding on going for another network card is to check your onboard network adapter has updated drivers... or you may want to reinstall the drivers for that adapter.. either one of those may probably fix your issue assuming is not a hardware failing given that your system may not be that old.... make sure you check the windows update and look for any new hardware driver for your network adapter that may be avaliable through windows update.
before you install your new network pci card you may have/want to disable the one on board going into your bios for that. so to ensure there's no resource conflicts when installing the driver for your new card (it may not be a problem even if you don't but if you run into problems while installing the new card consider this suggestion)
It sounds like you need to install the drivers for your NIC and your sound card.
Since you won't be able to connect to the internet with that computer until you have the NIC drivers, you will have to download them from a different computer, and copy them to a memory stick (pen drive) and then load them into your computer.
You will need to know the type of network card and sound card you have to be able to download the correct drivers.
The wireless card bay is located under a panel on the bottom of the machine. It will have two leads (wires) the plug onto it. There will be only one place that the card fits and you will know it when you see the two wires. After installing the card, then you will need the drivers in order for it to work properly, you can find the drivers at driverguide.com using the make and model of the card. Also, the two leads will only work properly if connected correctly. The card will work if connected wrong but the reception will be lousy. If you find that you're not getting a good signal after everything is installed and working, try switching the wires.