Question about RCA F36650 36" TV

1 Answer

Random Menus Pop Up

Turned on the TV after being out of town for the weekend and random menus pop up including the Guideplus which I've never set up. The manual buttons on the top of the set now work sporadically but it's as if the system has become possessed! Impossible to watch as a menu will lock up and the only way to clear it is to turn the TV off and on and eventually it will clear but another menu will pop up within a short time. Using the remote just makes it worse. I have a cat that jumps up and sits on the top ..... could he have caused a problem and is it fixable? Thanks for any help.

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  • dsr0220 Jul 11, 2008

    Now might be the time to skin the cat.



    Left the TV unplugged for 30 hrs and still getting the random menus.

  • dsr0220 Jul 12, 2008

    Thanks for your attempt to make this an easy solution. I'll try an in-home service call .............

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  • RCA Master
  • 5,568 Answers

Probably not the cat - don't skin it yet!

Try pulling the AC plug and leaving the set stew in its own juices for 24 hours.

You may have had a line surge (from distant lightning or 'just because' by the power company) during your absence that temporarily addled its brain.

As an additional precaution, change the batteries in your remote and use alkaline types if you don't already.

Posted on Jul 10, 2008

  • Steve Allison
    Steve Allison Jul 11, 2008

    There is a remote possibility that you have suffered a surge that has damaged (or bypassed) the power supply and caused it to produce random noise or the microprocessor has suffered a hit or failure.



    You will need some experienced hands-on diagnostics done by a tech - if you can find one still repairing those.



    One thing I noticed was the apparent problems (and range) with this set and they are not uncommon.

    RCA has not been an american company for some time now and there seems to be reliability gap today.

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