On my windows xp it says my internet is working but when i try and open a internet page it says it cannot load, please help
FIRST POSSIBLE SOLUTION: Determine which version of IE you have installed. To do so, click "Help" on the IE toolbar and then click "About Internet Explorer." The version will appear in a dialog box. Go to the Microsoft website and upgrade to IE version 7 if you are using an earlier version. By upgrading, you may be able to resolve your IE problems. Repair damaged files automatically using IE 7's "Reset" feature. Go to the "Tools" menu and click "Internet Options." Click on the "Advanced" tab. Click the "Reset" button. Close all other programs if asked, and then click "Reset" to confirm that you want to reset IE and repair the files. Use XP's System File Checker to resolve IE problems. Click "Start" and then "Run." In the "Open" box, type "sfc /scannow" and click "Go." The System File Checker will scan your computer, finding and repairing damaged or missing files. Restart your computer after the process is finished. Update Windows XP to make sure you have the most recent service pack installed. Go to the Microsoft Windows, check for any available updates and install them. SECOND POSSIBLE SOLUTION: Make sure your computer is not too far away from your wireless router and you have a good signal. By placing your mouse pointer over the wireless connection icon, located in the bottom right corner of your taskbar, you can check to see if your signal strength is good. Anything less than a good signal can cause intermittent connections. SOLUTION: You will need to relocate your wireless router closer to your computer. If you have a 2.4 GHz wireless home phone, take notice if you lose the internet connection when placing or receiving a call. These wireless phones interfere with wireless routers because they both operate on 2.4GHz frequencies. If this happens you need to power down the router and then turn it back on. This will happen occasionally but not all of the time. SOLUTION: (1) upgrade your wireless phone to 5.8GHz, (2) use a corded phone or (3) use a wired internet connection to your router. If steps 1 and 2 did not solve your internet connection, borrow a friend?s laptop with a wireless card and see if their laptop can connect to the internet. Be sure to set your friends wireless connection settings to the same settings that your wireless card is set to. If your friend?s laptop connects to the internet then you may have a bad wireless card. Try reconfiguring your wireless card settings before going out to purchase an external wireless card. If your friend?s laptop can?t connect to the internet, try resetting the router to the factory defaults. Change the settings on the wireless card to the same settings as the factory default on the wireless router. If this works you are back in business. If it does not work for either computer, the wireless portion of your router is bad. SOLUTION: Purchase a new router or use a wired connection to one of your router ports.
Sep 24, 2009 |
Dell Dimension 3000 PC Desktop