Question about HP Pavilion ze2000 Notebook

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LAPTOP VIRUS MY LAPTOP HAS A VIRUS. IF I BUY AN ANTIVIRUS SOFTWARE WILL IT GET RID OF IT OR DO I NEED TO TAKE THE COMPUTER SOMEWHERE TO GET IT FIXED?

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Download the free version of avg from this site

http://free.avg.com/ww.download?prd=afe

make sure you run the update before you run a scan

Posted on Jul 10, 2008

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Depending on the type of "malware" you have the AV software should be able to remove or quarantine it. Do you know the name of the virus/infection? Do you have an expired version of any AV software? If so remove it with manufacturer's "removal tool" before installing any "new" software.
If your laptop doesn't have any AV software or it's expired, I would go purchase PC Tools INternet Security or Webroot Antivirus w/ Antispyware.
Once installed, boot computer into safe mode (tap F8 while starting) and run full scan.

Posted on Jul 10, 2008

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Need to get rid of laptop virus


If your laptop is using a Windows operating system (not Apple), you can download a free antivirus program called Microsoft Security Essentials (MSE) from their site. This program will need to be installed into that laptop, and then updated with the latest virus definitions. Then you should perform a full system scan to remove most of the virus's that are found.

If you believe there may be a really deep infection, you can also install additional software to search for other types of virus's or worms or trojan horses that MSE may not have found. I like to use Dr. Web Cureit. This is also a free download for use on a personal computer/laptop.

These can be downloaded here:

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This could be due to the system overheating. Is it running hot?
Could be a virus, do you have an antivirus program? If so try booting the system to safe mode (Press F8 repeatedly on startup and choose safe mode at the options screen) and run the antivirus software. If it is a virus the antivirus should get rid of it.
If it's not a virus and it is a system fault, I would be inclined to return it to the seller.

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Get rid of virisus


Hi,

You can try to run a full virus scan in Safe Mode. To access it, you will either press F8, or Del (depends on what key was designed on your computer to access the Advanced Boot Options), after getting the Advanced Boot Options, select Safe Mode an press Enter key.

If your antivirus software cannot detect any virus, it was either not updated or was disabled by the virus. You need to contact your antivirus company to get help with manual virus deletion.

However, if you don't have any antivirus installed I suggest to just wipe everything off from the harddrive and start from factory settings.

Hope this helps.

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save anything important to a disk or usb drive. restart your computer and press alt f-10, it will start the system restore process to reset your computer to factory settings...erasing whatever viruses you have. although im guessing you were told this by a anti-virus software company that loaded itself onto your computer and wants you to buy their software to get rid of the viruses..its a scam..they put the viruses there in the first place. once you reset your comp, you can go to cnet.com and download avg antivirus free edition. that should take care of those kinds of things.

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try to scan your laptop with antivirus if you have or buy a antivirus tak back your data then reinstall windows then active your antivirus software

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1 Answer

Laptop got virus


type into your search engine------avir free------ and download the avir antivirus free program. It is super terrific and will definitely get rid of your whatever you have. I have tried a large number of those programs, include some I paid for, and none of them stand at the front door and keep stuff out. All of the others will get rid of it once it is already in but this one stops it from entering. It is the only program I would use for stopping and getting rid of viruses, worm nd malware.

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1 Answer

Toshiba Laptop - Antivirus 2009


This is known as a non intrusive advertisement trojan, a virus that antivirus companies are now using. These viruses will not do any damage to your machine, but they are very annoying. They are almost impossible to get rid, and here's why. When the virus is activated it places several copies of itself throughout the system. These copies lie dormant, which makes them hard to find, in areas or files that are considered safe by your antivirus, and aren't checked on a regular basis. Then when you get rid of the active virus, one or two more, but not all, will open leaving several more behind. After a few months the number is exponential. There are two ways of making the pop ups stop, but only one to be completely rid of it. 1- buy the product, pay on a monthly basis, and spend entirely too much money for what you're getting, and then have them come back if you cancel or miss a payment. 2- the only sure fire way to get rid of them is to wipe the hard drive, reformat, and install a new operating system. If you do this you will be rid of it, but you cannot back up anything. The virus hides in everything from pictures, music, video, screen savers, to registry files. Anything could be infected and bring the virus into the new system. I realize that this isn't what you want to hear, I've tried everything here at my shop for customers with this problem, and unfortunately, this is the only sure solution.

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1 Answer

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Try installing other anti-virus like NOD32 or karspersky. You can also try to do a system restore, this may or may not solve the problem though,also using the system restore may get rid of some application you have install prior to the date you will revert it to.

Or you can try this online virus scan

http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html
http://www.kaspersky.com/virusscanner

have them scan your system (its free),that way you'll know if your computer really has a virus or not.

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3 Answers

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this is what sounds like a trojan or for of spyware, probably disguised as a screen saver. If you have no anti virus installed download this programme for free http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-anti-virus-free If you have no anti spyware programme download this for free. http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5 on the laptop press Ctrl, Alt & delete or right click on task bar to get to the task manager and on the processes tab look for the scrensaver.exe or similair that is running, click on it and press end process. this should allow you to work with windows Install the programmes, then go to system restore tab in my computer>right click>properties>system restore tab and click 'turn off system restore'(this will stop any virus or spyware backups reinstalling). Run both the programmes and remove any spyware or virus. If it still appears you may have to uninstall it safe mode, which is press F8 key on start up and select 'start windows in safe mode' and run the antivirus and spyware programmes again.

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