Question about Brother MFC-5840CN All-In-One InkJet Printer

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Brother MFC-5840CN Hi, The LCD screen has a message saying unable to init. Please could you help me out. I have followed the user's guide and there are no faxes pending and nothing stuck in the printer itself as explaned on page 11-4 Troubleshooting and routine maintenance. I look forward to your urgent reponse. Mark

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  • scpreschool Nov 05, 2008

    The LCD screen has a message saying unable to init.

    Please could you help me out. I have followed the user's guide and there are no faxes pending and nothing stuck in the printer itself as explaned on page 11-4 Troubleshooting and routine maintenance.

    When I went into the menu as suggested it gave me "Machine Error 46". Can you tell what this is and how to fix it.



    Thank you,

    Beth

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Press Menu, * 2864. That puts in in maintenance mode. If it flashes error 48, the flat ribbon to your head is broken. You'll need to replace the entire head assembly. Press 99 to leave the maintenance mode.

Posted on Sep 22, 2008

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