Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson DC17 Just got it back from repair, at first use, snagged fringe for a moment, and now get no brsh action again.  Checked the brush belt and it is fine.  Is there a second belt for the clutch, and how do i get to it to check it as well?

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Yes you have to take the cover of underneath three srews you will need T15 SCREW DRIVER

Posted on Sep 05, 2008

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1 Answer

My dyson animal the roller brush not spinning around


Hi there,

I'm sorry to hear you're having difficulties with your DC17. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our guide:

http://www.dyson.com/support/help.asp?article=956&product=DC17-ANIMAL

Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.

By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Sep 07, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The drive brush quit working the vacum works good but the brush dont turn


Hi there,

Sorry to hear you're having difficulties with your DC17. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our guide:

http://www.dyson.com/support/help.asp?article=956&product=DC17-ANIMAL

Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.

By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible.

Kind regards,

Jack
Dyson Online Customer Support

Aug 19, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I snagged a loose throw rug with the Dyson last night. It jammed the brushes which stopped spinning, Once I removed all the entangled fibers the motor won't turn. The vacume still sucks, but the brushes...


Have you checked the belt? You can do so by removing the bottom plate from the power head. Once removed, check the belt. If broken or worn, it needs replaced.
An instruction video for replacing the belt can be found on the below link.

http://www.youtube.com/watch?v=Z1nSYmrLLsE&feature=related

Feb 15, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I ran over a shoe lace and the brush on my dyson quit rotating how do i get it going again?


Turn it off and turn it back on again and it should reset.If that dosent work you probably broke the belt.It's easy enough to replace by just removing the bottom plate and the brush and installing the new belt. www.sewvac.com

Jan 29, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

How do I replace the belt on the DC 17


Take out the (3) screws on the bottom of the brush roll cover and then you can remove the roller brush and change the belt. Here is the belt you need:

Dyson DC17 Belt

Jan 03, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson DC17 makes a loud noise when i tip the handle down to make the brush spin on the floor?


Loud noises are usually caused by worn belts, unbalanced roller brush or debris in the roller brush. Check these things. Here is a link to the belt you need:

Dyson DC17 Replacement Belt

Nov 28, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

DC17 beater brush won't turn


You need to replace the belt. Here is the belt you need and a manual you can view which has instructions:

Dyson DC17 Belt and Manual

Oct 11, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

The brush on my Dyson DC17 Animal does not turn


Remove the plate over the brushbar. Gently clean out debris. Put plate back on,plug in and turn on vac and press brush bar button to reset.

Mar 18, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Dyson 17 Brush Belt Broken


When I had a problem with my DC17, I received a quick response from their service department at 866-693-9766. They recommended a local authorized repair shop.

Jun 22, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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