Here is the e-mail of a class action attorney investigating a claim against iLO.
Matthew D. Schelkopf [email@example.com]
They have had my TV for 5 months!There are many more people who bought one of these POS’s. Their customer service sucks.They won’t give me a number to anyone other than them.If your TV is junk contact the attorney listed above.
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This model has very SHlTTY capacitors that are located too close to a heatsink and several other problems.
Also, Polaroid had a class action lawsuit against them due to their TVs being horrible quality and fire hazards, flase claims of UL listing, knowing about these issues without issuing recalls and other stuff like that.
It may be possible to repair it by replacing the electrolytic capacitors, but it might not be safe.
Best advice; save the $10-$20 on getting a new remote and get a new TV. If you look up iLo High Definition TV Problems, you'll get a whole slew of problems, most occurring within a months-years. However, if your iLo Television suddenly does have problems, contact firstname.lastname@example.org Matthew D. Schelkopf. He will be building a Class-Action lawsuit against whatever company makes the televisions cause according to another source on this website, three companies make it for Wal-Mart. Good luck with the TV either way; ours died tonight, and that's no joke. : (
Akai is also gone from the planet as well. Your correct that the capacitors on the power supply board are probably bad. This is the most common problem in any of the LCD tv's we have serviced. Our company located in Newton NJ does do repairs on these Ilo tv's, I'm not sure if I am close enough to you to help.
Have an extended warranty like me, well even though i did purchase one I still am pissed. I paid $3300 for this set 60v500a and like I suspect many the red cloud just crept up on them until it became a real nusiance. I called Hitachi first but they were unwilling to help at all and tried to tell me it was the bulb, thank god for the internet or I might of believed them (-$400 out of pocket because warranty doesn't cover bulbs). Went to the lawfirms website and sent an email to add me to the many names in the lawsuit hopefully will hear back from them. Was pissed to find out that the repair shop is going to replace the light engine with a refurbished part. Didn't buy a refurbished TV but get a refurbished part well will be keeping a close eye on any red clouds in the future considering I still have a year and a half left on the warranty and will be complaining of any problems. For all others I will be asking the repair man if this is a common problem to share with others. I hope the lawyers hold Hitachi responsible for this, got a lotta nerve selling defective junk to consumers but corporate greed knows no bounds i guess.
i have repeated this info on every forum i have found whith the applicable problem, hopefully if enough people join in and spread the word we can do something about this, i for one am sick of getting taken by big companys, keep spreading the word as will i thanks for getting back to me
I recently bought an ILO 32 HDTV with the same problem. I searched every site I could find for a solution. I finally found someone that gave me the direction to replace the Main Board for the TV. This is the board that you can plug your exteranl devices into, computer, dvd, HDMI etc.
The phone # to Digital Age is 909-974-2859. These are the people who can send you the part you need. Also the remote that I have is RC-500, which is the newest remote control for the new Main Board. I would suggest getting this remote.
The price of the board was $123.89 with $10.00 shipping. It only took 4 days to get the board from Ontario California, and yes they do speak english.
I removed the backpanel myself and then removed the metal cover over the Main Board. Remember to mark all of your wires and screws so you can put them back in the same location. The connections are all quick disconnects and the board is one piece. I had the board replaced and the back panel back on within an hour. All buttons working on the TV and the remote control, and the TV is working great with sound.
But I do not have the Manual......does anyone have the manual? I am willing to help anyone with a fix for their TV for a copy of the TV Manual.
I hope the information I have given helps in anyway possible,