Question about iLO 3200 32 in. LCD Television

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ILO class action lawsuit investigation

Here is the e-mail of a class action attorney investigating a claim against iLO.

Matthew D. Schelkopf [mds@chimicles.com]

They have had my TV for 5 months! There are many more people who bought one of these POS’s. Their customer service sucks. They won’t give me a number to anyone other than them. If your TV is junk contact the attorney listed above.

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  • sgillis0110 Jul 11, 2008

    I bought one of these televisions in November of 07. It worked correctly for 11 months and then I could not change the channel, adjust the volume or anything else from the set or the remote. I have been unable to reach anyone at any of the 800 numbers in the paperwork. I went on-line and found the company name and number. I called and they agreed to repair the TV and send a shipping label. I never received it. I called back & the number was disconnect. WHAT's UP WITH THAT!!! When I went on-line to research the company for again, I found out that this is a problem with all of the TV's! I also found out that some of them were being repairs only to have the problem reoccur. When I saw an article from WRAL Five on Your Side today I decided to do more research and found out about the law suit. I want in. That's alot of money! Sherrie' Gillis
    Please email me.

  • willandsara Jul 12, 2008

    I have an ilo 42" plasma tv that will not turn on, it just clicks and clicks, I contacted wal-mart, they gave me a service number, and that number is no good, I have had it going on 10 months, and it has been broken for 4mo, any help would be appreciated.

  • Anonymous Oct 29, 2008

    TV WILL NOT DO ANYTHING BUT COME ON AND GO OFF

  • heavnly4 Nov 02, 2008

    Was given 32" as a gift therefore no receipt.... it will shut off on it's own... sometimes won't turn on.... Please let me know what is discovered with this investigation... I have called Wal-Mart, and they assured me they haven't had many problems with them, but unless I have the receipt they can't do anything for me... (then I got a lecture about keeping receipts, although I'd explained it being given as a gift.) Unfortunately, the person who gave the gift and I are no longer on speaking terms... difficult to ask for paperwork at this point.



    Any help would be greatly appreciated.

  • slemonis Jan 24, 2009

    i have a 32inch lcd ilo that blew up after 16 months.the problem stated after 14 months.canyou help.

  • lareina60641 Feb 24, 2009

    thing does not change channels

  • sziz Feb 27, 2009

    I have the same problem; cannot change the channel, adjust the volume or anything else from the set or the remote. Can power on/off the television with the remote. Can't bring up the menu box to allow external devices (DVD Player) to connect - stuck on Composite. I have never been unable to reach anyone at any of the 800 numbers listed in the paperwork. When I went on-line to research the company, I found out that this is a common problem with all of the TV's! I also noticed that some of them were being repaired only to have the same problem reoccur. When I saw an article mentioning a lawsuit about these TV's, I decided to look into it. On a side note - I am able to get the channels to change and control the volume through the cable box. What good is this if I can't use my DVD player? sziz

  • Anonymous Mar 09, 2009

    Have had our tv just over 2 years. TV would turn on and have sound only and it would take a minute or two then get a picture. Today it turned on and it shut off nothing tried it later and again nothing. And when you try to call you get the run around of automated numbers and no live person. Will NEVER EVER by this brand again..

  • Anonymous Mar 10, 2009

    ILO 32 in LCD/HD sucks.

    My remote won't work. The TV won't turn on. The red light comes on but the remote won't turn on the picture.

    The customer service center is fake.

    The person answered the phone with out stating the company then transferred me to "technical support" he told me to unplug my tv and hit the source button. He said the TV was not getting power from the outlet. His brain is not getting power.

  • shawnarwelch Apr 27, 2009

    Will not change channel or volume

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Ilo was made by three different companies for walmart house brand

Posted on Oct 29, 2008

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ILO is a WALMART brand..Walmart has different manufacturers make their brand tvs..so you obviously have no clue what your talking about.

Posted on Oct 29, 2008

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They have had my TV for 5 months! There are many more people who bought one of these POS’s.

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Here is the e-mail of a class action attorney investigating a claim against iLO.

Matthew D. Schelkopf [mds@chimicles.com]

They have had my TV for 5 months! There are many more people who bought one of these POS’s.

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