We have an Epson Aculaser C3000. The printer regularly shows paper jam in the display. The sheet will have come about half way through the print path. The noise the printer makes before it jams is distinctive - a high pitched whine.
Paper is good quality - in between jams it prints fine
Paper jam on Aculaser C4100. First solution: (gives high pitched whine when starting to print) -> do firmware upgrade Second solution: (printer stops when paper is in the fuser) -> fusers get too dry prematurely. Replace or if you are handy: lubricate cloth inside of fuser roll with high temperature silicone compound. (i.e. CHEMPLEX 710 )
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Re: Papaer will not feed
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The high pitched whine and the paper stopping just before the fuser (the hot) unit is a known issue on the C3000 and C4100. If you are still searching for the solution to this issue, let me know, as I now have a working fix for the problem.
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I just have had the same problem with my Aculaser C4200. I may have found a way to solve you problem. Just print 10 blank (without anything), and after that i took all toner's, the fuser etc. and put it back again. Printed 10 more blank pages, and printed over 200 pages with lot of tekst and colour (think that 50 pages could do it). After 2 days everything is still ok for me.
this could be due to the sensor at behind of the printer.. you should be able to see it once you open cover E.. it's very delicate plastic and normally when you clear the paper , you might accidently damage it.. you will need to open the read feed assy to fix it.. 4 screws and you should be able to remove it.. but first remove the E cover but slightly forcing the lower left hidge.. use a test pen...
1.1 Switch off the printer and disconnect the power supply. Allow any residual charge to fade away before putting your hands or metal tools inside the chassis. 2.Step 2 Pin down the exact location of the jam. The three hot spots for a jam are the paper tray, anywhere between the feed tray and the print carriage, or between the print carriage and the output tray. 3.Step 3 Take off the front paper tray if the sheet got stuck while it was still in the front area of the printer. If the sheet jammed here, you should be able to see most of the paper. 4.Step 4 Pull on the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a chunk of it deeper in the machine. 5.Step 5 Open the back panel to reach paper jammed between the feed tray area and the print carriage of the all-in-one printer. Carefully remove the jammed paper from the machine. 6.Step 6 Use the carriage access door to reach a jam further inside the all-in-one printer. You may need to move the print carriage out of your way to clear the jam. 7.Step 7 Return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
Sounds like the document that is being sent to the printer, or the one if pending prints are present, has a page size set to other than what the printer has its set to for the tray feed (or tray feed is set wrong), so it is defaulting to the Manual Feed for insertion of correct medium CTM (not sure if int. but thats maybe a country thing we use A4, ENV and B5 mainly
If you clear the jam and close the machine up again, does the print job eventually print OK. You may have to clear the jam several times before the machine prints it successfully. After the first successful print, does the machine then print ok, until the next time it is left idle for some time? If this is the case, I have a fix for you
1. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
IF YOU DONT GET FIXED WITH THIS THEN PLEASE REPLY BACK.
Could be any of the following:
* Bad toner - try a different toner
* Unsuitable paper - try a different paper
* wrong software drivers - download the latest drivers for your operating system from the manufacturer's site.