Question about Whirlpool 11.8 cu. ft. / 334 liter Upright Freezer EV120FXKQ
What do i need to do to cure this problem?
I need more information. If this is a frost free freezer with an internal fan I need to know what the freezer temp is. If a manuel defrost it is supposed to frost up. You defrost it 2 - 3 times a year when the frost builds up over 3/4 inch. If it frosts up faster than this check to see if the door is sealing all the way around. There should be no gaps or cracks in the gasket.
Posted on Jul 11, 2008
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Aug 31, 2015 | Frost Freezers
Hi Dale Dibb, thank you for your inquiry!
I understand that the food inside of your Frigidaire freezer is getting frost on the inside of the packages. I would recommend turning the temperature up inside of your freezer. Additionally moisture inside of the package would cause frost to develop on the inside of the food packages.
Please assure that all possible moisture has been removed out of the food packages prior to placing the items inside of the freezer. If there is anything else that I can help you with, please feel free to reconnect! -Matt
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