Question about HP 920 Plain Paper Fax
OUR MACHINE IS NOT RECEIVING. I HEAR THE MACHINE RINGING LIKE IT USUALLY DOES, BUT THEN NOTHING COMES THROUGH. IT DOESN'T SAY "RECEIVING" ON THE MACHINE DISPLAY EITHER.
On the fax machine if there is a manual light indicator and it is on then take it off. In other words turn off manual answer.
Posted on Aug 26, 2012
Try calling your fax machine from a cell phone. If the fax doesen't answer, or if the line is busy, the phone line may be bad. Also check that the phone line to the fax is plugged into the receptical marked LINE, not PHONE. The PHONE receptical is to connect a telephone to the fax machine. If it still does not answer, try going into the fax menu and go to RECEIVE settngs. Try changing each setting, then call the fax with the cell to see if it answers. Write down each setting before you change it, so you can set it back if changing it does not solve the problem.
Posted on Jul 18, 2008
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Posted on Jan 02, 2017
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