Question about Sony NWZ-S615F Walkman Video MP3 Player

2 Answers

My sony nwz-s615f keeps stalling

My nwz-s615f will play but after a while it just stalls, the screen gets hazed up and I have reset it. after reseting it would do the same thing again, what is the problem??? new batteries??? virus???

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  • cuchufletadc Nov 26, 2008

    same problem. Since new cennected it to my computer has win xp home basic i downloaded the software, downloaded the upgrade but still when plug the player shows "every moment has it's music"and freezes there it is charging cuz if a leave it there for hours when unplugged it is charged and take also hours to turns off but of course the sentence Ć«verymoment has its music never disappears i cannot use it.........a friend charge it with no problems using win 98...and works ok but the batt is drained again and i cannot charge it what i can do????

  • krishSZ Dec 17, 2008

    i am using the sony player for 1 year but recently i am getting a problem my player is getting freezed when changing songs and when try to change its control i have done every thing but the problem got severe and severe now just one click and the player is getting stuck. its even getting stuck while copying songs to the player so any solution plz......

  • leogaston Feb 22, 2009

    Keeps stalling on the ******* screen of every moment has his music



  • PANKAJ_PATEL Mar 07, 2009

    my nwz-s615f will play but after a while it just stalls, the screen
    gets hazed up and I have reset it. after reseting it would do the same
    thing again, what is the problem??? new batteries??? virus???
    if any solution reply me:pankaj_patel123@yahoo.com


  • Taneea Mar 16, 2009

    My sony walkman mp3 plays a song and then "freezes" like it is paused. It does not respond to anything except the reset button. After it is reset it can not get through one song without freezing again...HELP!

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I installed sony program but i cant buffering it, can you tell me whats problem

Posted on Sep 16, 2008

  • rocmi1 Dec 07, 2010

    I have the same problem with my nwz-e344, I try everything and nothing work, i am very disappointed with sony products, Sony was good a few years ago ...

  • rocmi1 Dec 07, 2010

    same problem

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I have a sony nwz-s615f and all of a sudden it wont charge anymore when i plug it in it goes to the screen that says every moments has its music the bar loads and then it says low battery please charge but it wont charge

Posted on Jul 15, 2008

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1 Answer

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Learn to reset the device using the method shown on your manual. You can also connect it to the computer to scan the files for any corrupt inactive ones and delete them. i think resetting should solve this issue.Helpful ? Good day

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Check for a reset option somewhere in the software, if after reset (or if there is no reset option) it still does not charge then the battery has died. You can call Sony for repairs, it may be under warranty still. If it needs repair head over to Sony's website for repair at:

http://eservice.sony.com/webrma/web/index.do

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I will forward a link to a page where you can get the troubleshooting steps which should resolvethe issue.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C560055

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I had the same problem. One day my Mp3 started acting weird and said it was not recognizing the files and that i needed to re download them. Try plugging it up to your computer while its charging and hit the power off. Then reset your mp3 with the button at the bottom and it should recognize it.

Nov 17, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

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Sep 23, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

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MY SONY NWZ-S615F got dropped...


Mine has been doing the same thing. There is a reset button that I have been pushing (near the plug), but when I plug mine in to an external charger it locks up again.

Still looking for a solution.

May 04, 2008 | Sony NWZ-S615F Walkman Video MP3 Player

1 Answer

Stuck on on intro screen


Can you remove the batteries for at least a minute or so, and put them back in?

Is there a master reset button?

Did you call the manufacture tech support?

Did you ask the dealer where you bought the unit?

If all the above did not work out, then I would recommend sending the unit back for an exchange or a refund.

Jerry G.

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3 Answers

Every moment has its music


I had the same problem with SONY NWZ-S615F. I depressed (with the end of a paperclip) the reset button on the bottom left corner of the player and this solved the problem. Sony warns that using the reset button may result in lost music files, but I didn't experience any file losses.

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