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Refrigerator nor freezer was not getting cool enough. We have a side by side refrigerator. Last night we cleaned the freezer and saw there was built up ice inside at back..it is a self defrosting fridge..we removed the ice by using a blow dryer..and we also vaccumed the back underneath. Today it still is not getting cold nor is the ice cream in the freezer ...freezing.

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Remove back cover in freezer to completely thaw out. Check continuity on defrost heater replace if needed, also replace defrost thermostat, that is probably the problem.

Posted on Jul 10, 2008

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