Hello allan213
my name is ausi.
is it on all usb ports only one of them if it is in only one of them then the message you getting generaly means one of thw follwng.
1- if it is in only one of the ports then try it with a different device as well to see if it is the actual port or not.
2- the device you have plugged in needs to have drivers installed. normally should have been supplied with it.
3- the device you plugging in is faulty and the system can not access it.
4- the system usb ports are overloaded. (too many usb devices connected simultaneously)
good luck
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