Question about HP OfficeJet 4215 All-In-One InkJet Printer
I just re-installed XP and added a second user. The second user gets a fax window when he wants to print. Internet or word document. Oddly, he could print something from the internet if he used Internet Explorer (but not Firefox).
First user has no problems.
The only "comment box" that appears for me is the one called "Suggest a Solution for this Problem." Maybe I'm not looking in the right place. When I tried to give you the maximum rating possible, it switched to a screen for me to register I think...
But! We seem to have made great progress. I changed the printer in user two's print.print_print line from "Microsoft XPS Document Writer" to match what user one had, "hp officejet 4200 series" and I was able to print a news article from Firefox. There was one weird thing, however: it was a two page article and it took about 10 seconds for the first page to begin printing and, after it printed, waited another 10 or 15 seconds, then printed the next page in an extremely slow and halting manner. I followed your suggestion and made sure user one was logged off. As I mentioned previously, when I installed the printer software this time I got an icon I have never seen before(I have re-installed this several times in the past) called Microsoft XPS Document Writer.
Posted on Jul 12, 2008
Uninstalled version 3. Downloaded version 2.00.15 from this site:
Posted on Jul 12, 2008
Update: The printer prints a word document just fine, an article on the internet fine AS LONG AS it's Internet Explorer. It fails for an internet article through Mozilla. In the past I've had it work regardless of the browser. The primary user is able to print using Mozilla,
Posted on Jul 11, 2008
Go to Start Menu, Printers and Faxes. When the Window opens and you see your printer, right click your printer and choose Set As Default. If you don't see your printer, reinstall it from the second users desktop.
Posted on Jul 10, 2008
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