Accidents happen. Sometimes a screen can get cracked or shattered. We're here to help.
Request iPhone service
You can mail us
your iPhone, make an appointment
with a Genius at an Apple Retail Store, or click or tap below to start a service request and see more service options.
How long will it take?
Service at an Apple Retail Store is normally completed on the day of your appointment. If you send in your iPhone for service, you'll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.
How much does iPhone screen repair cost?
Repair and replacement costs depend on your iPhone model and your AppleCare coverage.
When you request screen repair online or by phone, Apple will place an authorization on your credit card to cover the iPhone out-of-warranty cost
. We'll charge this amount if your iPhone has additional damage and is eligible for out-of-warranty service. If your iPhone has no damage other than the screen, we'll charge the amount below. Learn more
iPhone 6: $109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5: $129
Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. Pricing applies only to screen repair by Apple. Accidental damage isn't covered under the Apple One Year Limited Warranty.
AppleCare+ covers two incidents of accidental damage with a $79 service fee. You can also use our Express Replacement Service
to get a replacement even before sending us your iPhone. You can check if you have AppleCare+
by entering your iPhone serial number.
Make sure you back up your iPhone
before you send it to Apple or bring it to an Apple Retail Store.