Question about Kenmore 55692 / 55694 Side by Side Refrigerator

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Frost forming around ice dispenser inside side by side Fridge

I have a Kenmore model #556924 and have had numerous problems with the ice maker. For the past couple of months I have had the biggest problem with frost forming inside the freezer ONLY around the ice dispenser chute. Any suggestions on what it could be and if it is an easy repair?

Every now and then I have problems with it only dispensing crushed ice, even when the indicator says that cubes are selected.

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The presence of frost indicates that the dispenser(ice) probrably isn't closing all the way once you get ice. This allows warm air to rise up, condense and form frost. In all likelihood the solenoid that controls the opening and closing is bad and needs to be replaced.

Posted on Jul 10, 2008

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Peace Friend,
ngfam1 At your service!

There are many parts in this component that may be the culprit .
One or more will need to be replaced.
This is not easy to diagnose. I've seen service order parts 2 or 3 times till they completed the ice maker repair on a side by side fridge!
Usually it is outside air leaking ever so slightly through the ice door hatch!
Even for the experienced teach some times he may have to try a couple of part replacements, because it is not always visible with the eye!
If I were there hands on it would be fixed and better now!

You need a hands on tech for this repair!

Below I referred you to a great service nation wide!
They only charge $75. around here, too!
Which is a very good service charge as things go around the country!

If none of these tasks remedy the ice problem then here is:
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
1(800) 905-9505
You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING ,BEFORE YOU SIGN OFF

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I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

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