Question about Lexmark Printers & Copiers
According to Dell documentation, the Dell Personal Inkjet Printer J740 will display this error message if it detects a short circuit in one of its two ink cartridges. Solution:
To fix this problem, you’ll need to replace the faulty ink cartridge (it’s possible that both cartridges have a short circuit). First, press the Power button on the printer to turn it off and open its front cover. Turn the printer back on and wait for the ink cartridge to stop moving. Remove the color cartridge and close the front cover. If you receive the error message again, you’ll need to replace the black ink cartridge. Repeat this process for the color cartridge to test it for a short. If you continue to receive the error message, you’ll need to replace the color cartridge, too.
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Posted on Jul 10, 2008
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