Question about Apple iPod shuffle Second Gen. Silver (1 GB) MP3 Player (MA564LL/A)

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IPOD not being recognized

My IPOD shuffle 2nd gen is not being recognized by my computer. I've tried several of the solutions suggested but none of them seems to work. I have updated my software, opened up my device mgr which doesn't see it also.
Any suggestions?

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  • 382 Answers

HI,
Please try to connect your Ipod in a different Usb port..make sure you check the connection..even i had the same problem for which i downloaded the Itunes software(updated version) and format my IPOD to original settings using the option available in it..Hope it helps you..Thank you!!!..

Posted on Jul 10, 2008

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Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
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Retry with a different USB port if you cannot see iPod shuffle in iTunes.
Restart your computer, and make sure you have the latest software updates
installed.
 Reinstall iTunes software from the latest version on the web.

 If the status light blinks orange when you press a button, the iPod shuffle buttons are
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 Connect iPod shuffle to a high-power USB port on your computer. Your iPod shuffle
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Turn iPod shuffle off, wait five seconds, and then turn it on again.
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The 5 Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with iPod shuffle. Try
these steps one at a time until the problem is resolved. If one of the following doesn’t
help, read on for solutions to specific problems.
â Reset iPod shuffle by turning it off, waiting five seconds, and then turning it back on
again.
â Retry with a different USB port if you cannot see iPod shuffle in iTunes.
â Restart your computer, and make sure you have the latest software updates
installed.
â Reinstall iTunes software from the latest version on the web.
â Restore iPod shuffle. See “Updating and Restoring iPod shuffle Software” on
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Try a different USB port first. Here are some other suggestions:
Connect iPod shuffle to a high-power USB port on your computer. iPod shuffle may
need to be recharged.
â Make sure you have installed the latest iTunes software from
www.apple.com/ipod/start.
â Try connecting to a different USB port on your computer. Make sure iPod shuffle is
firmly seated in the dock. Make sure the USB connector is oriented correctly. It can be
inserted only one way.
â iPod shuffle might need to be reset. Turn iPod shuffle off, wait five seconds, and then
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â If there is no status light (or the status light is dimmed) and iPod shuffle doesn’t
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â Make sure you have the required computer and software. See “If you want to doublecheck
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â Try restarting your computer.
â If none of the previous suggestions solves the problem, you might need to restore
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â If restoring iPod shuffle doesn’t solve the problem, iPod shuffle may need to be
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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

If you need more asistance, let me know. Good luck.

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