Question about Brother Printers & Copiers
I just experienced the same issue, and from research it looks like there is an optional second paper cassette that you can purchase. If it is set to have the second cassette turned on and you don't have that option the machine is looking for something that does not exist. In my case cassette #2 was turned on via the menu (Menu, Option 1 (General Set-up), Option 5 (Cassette #2), make sure it is set to "off"). Once Cassette #2 was set to off the machine started working properly again.
Posted on Jul 16, 2008
Tips for a great answer:
Feb 14, 2015 | Brother MFC 9700 All-In-One Laser Printer
May 09, 2011 | Brother Printers & Copiers
Mar 11, 2011 | Brother MFC 6490CW InkJet Printer
Dec 09, 2010 | Brother MFC-9840CDW Laser Printer
Jan 18, 2010 | Brother MFC 9700 All-In-One Laser Printer
Jul 08, 2009 | Brother MFC 9700 All-In-One Laser Printer
Mar 17, 2008 | Brother MFC 9700 All-In-One Laser Printer
Dec 16, 2007 | Brother MFC 210C All-In-One InkJet Printer
256 people viewed this question
Usually answered in minutes!