Question about Microsoft Xbox 360 Console

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Xbox 360 doesn't read games properly

My xbox 360 doesnt read games. Basically i put a game in the console then it starts reading it then the tray opens up again., When i turn the Xbox 360 on the tray automatically opens up. and when the console turns off the tray opens up n shuts off with the tray out., I also here like a rattling sound coming from the tray like its rubbing against the top or bottom inside of the tray. If anyone has a solution to this please help me out here,


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  • Anonymous Jul 10, 2008

    my 360 is making funny noises when a game is inserted. On the dashboard it will say open tray (when i had just put it in) -anyway, after i open and close...again, it will say reading then open tray again?

  • liladlh1 Jul 10, 2008

    MY X-box works perfectly until I put any type of disc in it and it says that they are unreadable disc please help

  • DS72 Sep 16, 2008

    I fixed it by cooling my xbox down

  • gears of war Nov 27, 2008

    recently mines been playin up and now it doesnt read any games no red lights not hot just stoped reading them plz help !!!!!!! i wanna play gears2 and farcry 2 asap as brought but cant play:(

  • Anonymous Nov 30, 2008

    my xbox needs help .PS help

  • Anonymous Dec 10, 2008

    my xbox has done the open tray thing i even took it all apart and put it back again nothinng is working pls help

  • Anonymous Dec 15, 2008

    Exactly the same problem.

    My disks will read after opening and shutting the disk a load of times.

  • TTRzermatt Dec 17, 2008

    i have the same problem... i was running my xbox for about 4 hours yesterday, it was been off all night ( about 15 hours ) and now switch on that doesnt read any disk, whehter it be a game, Cd, or DVD .. not kool

    it is in total open air on a table in the middle of the room with nothign restricting the air around it.. wtf


  • griever0 Dec 20, 2008

    if it was just over-heating then opening/closing the disc tray a million times wouldnt fix it,
    so im guessing a dirty lens, like the laser point isnt peeking through as much as it needs to?
    im not a very technical

    my xbox wont read the disc, and its not kept on the flooooor, tis on my desk

    xbox that doesnt play xbox games is of no use to me! i need to shoot people in the face, do a 007 and...get my fix
    so help?

    help me save the world...

  • Anonymous Dec 27, 2008

    i have the same promblem. i put my game in and u can hear it try to play then u here it stop. then it says open tray. the only way i get them to work is if open and close the game holder abouy 20 times.

  • Anonymous Dec 28, 2008

    i put in my games it says reading then open tray and wont read anything

  • reiveryum Dec 29, 2008

    I Also Have This Issue,

    i put in a disk,the xbox 360 reads it and makes a funny noise and then 15 seconds later..This "open tray" thing pops up!!

    I only got it on xmas day and really was looking forward to COD5, Would I be able to return it to the shop i got it from??

    Please.ANY Comments OR Help Is Greatly Needed!


  • Anonymous Feb 08, 2009

    mine will now play the game it will partly read like the game will
    move but it goes back to open tray on all games with the game in.

  • Anonymous Feb 22, 2009

    I have the same problem, but another thing is that the xbox just won't read some discs at all.
    Just bought brothers in arms brand new, when I go to play it it gives me a cinematic and tells me its unreadable.
    Went back and got a replacement and it still does it.

  • unknownh Feb 24, 2009

    when i enter the disk . it start reading then it stopped and told me that there is no disk ( open tray ) . i hope u can help me with this .

  • Anonymous Mar 23, 2009

    put it in says it is reading and then says open tray

  • carterb12 Mar 28, 2009

    when i put call of duty 4 in it just says open tray

  • nflsfinest52 Mar 30, 2009

    I have tried all my games that normally work with the 360. the next day none of the work it jus says open tray.

  • Anonymous Apr 06, 2009

    my xbox 360 won't read any disk you put in game or movie and it doesnt matter if its in or out before you turn it on, please help!

  • Kelley0505 Apr 18, 2009

    same happens to me

  • daniel002 Apr 23, 2009

    when i put my 360 games , the console says that i am putting a dvd , it says you need to put a 360 game on your console . And i´m wtf ????

  • Anonymous May 01, 2009


  • wow cd key May 11, 2010

    Great solution link of this problem:

  • wowgold May 11, 2010

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  • sdaku May 11, 2010

    Solution Link . . .



7 Answers

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3 Simple Steps to Fixing this problem :1.Take out and disks in the tray and turn it off. 2.Lay the XBOX 360 Horizontally and give the xbox 5-10 medium bangs with your palm or fist (top Left of the XBOX). 3.Turn it on, Put in a Game ! SUCCESS ! Hope it Helps There is a vid, Hope this helped. =D

Posted on Oct 19, 2009

  • frexrtjz Oct 27, 2010

    hahahahah it works THANKKS !


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the newest dashboard update disallows discs from playing if it detects the xbox is too hot. when you put a disc in, it just spins once as if they tray was empty with and displays a "open tray" message
Basically you have to keep your Xbox extra cool- don't put it on the carpet, or underneath anything. maximize airflow around it. consider getting a cooler. vertically has more surface area. keep vents clean and clear. be careful about playing it too much. 

read more about it here:

Posted on Sep 16, 2008

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I had the same exact problem. Wana know what i did? I ignored until now. I ended up getting the red rings. So i would get it checked. Don't do what i did. Go get it checked by Best buy or wherever you got it from.

Posted on May 17, 2009

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I chucked mine out a window haha

Posted on Apr 09, 2013

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Basicly this sounds like your xbox has got a common problem my advise to you is Ring up Microsoft ASAP because all of these symptoms point to one big problem with the main Chip of the console

you can find there number here

Posted on Dec 17, 2008

Alright thanks man i'll give it a try. :D i'll let u know if i get it to work your way., it kinda makes sense thou if u look at it like that.

Posted on Jul 11, 2008

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  • Master
  • 550 Answers

Xbox360 have crappy drives, with open faces that draw in dust and dirt from the limited cooling slots, and upward facing lenses that are ideal resting places for the drawn in dirt. they should never be rested on the floor when in use.
a can of compressed air cleaner from a pc store with its small nozzle works in blowing clean the lenses and drive tray sensors. do it through the partially open drive tray as opening the case voids the MS warranty, and you will need the warranty when your xbox360 dies a red ring death.

Posted on Jul 11, 2008

  • AlmostBob
    AlmostBob Jul 11, 2008

    Guest, the tray postion sensors also pick up dirt, from the carpet or floor, blow it clean and try again


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