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Our x box will not play games .. it comes on appears to be getting ready then says there is an error..your x xbox requires service ..please call x box customer support...There is the number 07 in the upper left corner of the screen...What can we do to fix it if anything

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  • outdoorgirl Jul 10, 2008

    Please help ... My son loves playing his x box.. the error # is 07 .. Please help



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7 - kernel - HDD timeout

Most of the times, the IDE cable is not properly connected when you see this error. Please reattach the ide cable. Not only to the harddisk drive but also to the dvd drive. Also try to reconnect the ide cable to the motherboard.
There are 6 star drive screws on the bottom of the Xbox. Four under the rubber pads and 2 more under the stickers. If you remove these, the top should come off. Make sure all of the cables are tight (unplug it first!).
If this doesn't work, there are ways to fix it, but it involves building a computer chip with parts from Radio Shack and soldering wires into the Xbox in order to get a 'code' that allows you to replace the hard drive. The good thing is that used Xboxes are getting pretty cheap, I've seen them as low as $50.
If you really want to try building the chip, start here:

Posted on Jul 10, 2008


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