My Hitachi is approximately 5 years old. Still, it seems like this is an awfully expensive part to go out. Is it too late for me to call Hitachi re: this problem. I have my problem and estimate. It is from a repair company that Hitachi gave me the phone number for.
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Re: LIGHT ENGINE FOR THE HITACHI 60V500
One the best ways to contact HIT is via the internet; hitachi corp. The light engine is very common problem for this product. Don't ask them to send part to you, work through a local Authorized Service Dealer. Ask them for a concession on the part. They only give concessions 50% of the time. My customers get the part about 98% of the time.(tech at house with estimate).
Good Luck, big IRISH.
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You have a bad light engine (optical block). This is the most expensive part of the TV. Do a search with the model number on Google or Ebay and even type the words "light engine" in your search. You can then find the price of the part. You can find a service manual by typing in the model number followed by "service manual". This will show disassembly instructions.
Good Luck with this. We have complained about a darkening screen we were told to replace the lamp. We did so for $100. After the problem was only getting worse, they said it was because I did not purchase a "Hitachi" bulb. They stated they knew their's were more expensive ($300) but should solve the problem. Well, we didn't bite. It became clear that we no longer could see blues, pinks, yellow, and most browns. A call back to customer service stating these problems ended with us learning we needed to replace a color engine to the tune of $850-$1200. We have only had the tv for about 4 years. Needless to say we bought a new Samsung Plasma for a little more than the replacement part. Hitachi products, never again.
Hi,it seems you are experimenting a light engine problem.This is how your tv works: http://www.youtube.com/watch?v=ZLLHnQ4y-wo So basically the 3 Lcd chips that create the colors and image is going bad and thats why you get that color discoloration.Contact Hitachi or look for your light engine online.God bless you and your house!
If you have RED color that starts from Center of the Screen,(no red color on sides ) 100 % your light engine is deffective..
In order to solve this issue Replace Light Engine Control Board (also called Driver Board ) attached to light engine.
I have the same problem with blue haze that just spread out on model 55VS69A ,
tv is almost 2 years old. i called hitachi and they advised to call a local repair center to check the tv...they confirmed Optical Block (light engine ) replacement light engine cost $1400 and labour $400, so i called back hitachi and they said they will provide light engine and will have to pay labour!....this is not right paying out of pocket for a tv less than 2 years old....I am not sure if the issue will resurface again...more likely ....Hitachi is supposed to issue a recall or atleast like sony did to cover all cost for there defective TV's....I will NEVER buy hitach again.
This problem is caused by a failure of the light optics engine, this is a very common problem on these TV's, I have replaced more than 35 of these in the last 3 years The price of the part is around $500 to $650 not including labor
Hitachi WILL replace the part... My tv is over 4 years old and the light engine went bad. They sent me a new light engine free of charge two weeks ago and now it is PERFECT! When you call them make sure to ask for their superior if you get denied by someone.