Question about Hitachi DZ-GX3100A DVD Camcorder

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Unavle to remove disc

The unit sounds as though it's "trying" to release a latch; slight whiring noise, a half dozen or so quiet "clicks", then nothing. The disk is full and finalized, I presume. But it won't come out....:( help? is there a manually release for the cover somewhere? I tried gently prying when it's trying to open, but no luck. I don't want to damage any further. Out of warranty, sadly.

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  • Trace-P38 Jul 10, 2008

    I appreciate your response, however, I have the manual, and consulted it thoroughly before posting here. The disk will play in the camera, so it is installed correctly. I've tried to eject disk with a fully charged battery and on AC power. Same thing either way. The "ACCESS PC" light blinks 4 series of 6. (Yes, there is a slight gap difference between the sixth and first of next series.) This takes 18 seconds. During this time, there is "click...click....click-chunk" to be heard 4 times in succession within the camera. the last series doesn't end with the "chunk." I believe the camera is "trying" to unlatch the cover 4 times , but can't. It then gives up. Any further suggestions? Manual release anywhere, like a cd player has?

  • Trace-P38 Jul 11, 2008

    Okay, thanks for the help. I took matters (and a small screwdriver) into my own hands and opened the unit up from the top. Under the non-functional hot shoe are more access screws,btw. It seems as if the problem was in the small nylon gearing located under the zoom slider. There is also a mechanical latch for the disc access cover, on a spring, in this area. I "bumped" the gears with the screwdriver just after pressing the disc eject button, and the latch mechanism worked. 20 successive attempts yielded 20 successful openings. While I was in there, I drilled a small hole through the top plastic cover piece enabling me to manually manipulate (with a paperclip) the mechanism to unlatch, if the problem should reappear.

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Here is a link to the manual

See pages 38 & 39

Posted on Jul 10, 2008

  • Tim Babcock
    Tim Babcock Jul 11, 2008

    It doesn't look like there is one. I'm surprised they didn't put one on there.



    If you take into Best Buy they could know the answer to that question.

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