The unit sounds as though it's "trying" to release a latch; slight whiring noise, a half dozen or so quiet "clicks", then nothing. The disk is full and finalized, I presume. But it won't come out....:( help? is there a manually release for the cover somewhere? I tried gently prying when it's trying to open, but no luck. I don't want to damage any further. Out of warranty, sadly.
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Hi, open eject door,try to see very small lever at the left side cassette at lower end and try to pull it at your side with very thin and at least 4 inch long screw driver.Cassette compartment will open. But its not so easy to find.It need patience.
Well this sounds like the disk was removed too fast from the camera before it had ended writing, you need to stop filming, wait at least 1 minute then remove disk because it ends the disk write not you yourself.
Yes sounds as though the audio playback head had become misaligned by the drop... You will have to get it back in position again. Thats a job and a half though, really only something that can be done by a tech?
Not sure if this will help but make sure you do not have two dvd-authoring programs on your computer, this might be causing the error you are seeing. There could be an issue with the media you are burning to, sometimes you have to experiment and find discs that work well with your burner. Burn speed may also be an issue, some discs say that you can burn at 4x speed, when in fact that disc may only be able to accomodate 2x - so try reducing the authoring speed to half the maximum the disc says. I looked on the GoCyberlink website and was not able to see that error code listed in their support pages. Another possibility though not as likely, you could have a damaged operating system or there is a problem with your dvd burner. Wish I could help more.
I had the same problem, and
TomInMB told me how to fix it:
What I did was to first remove the battery and AC power to "reset" the camera. I then put the battery back in place and WHILE HOLDING THE CAMERA IN THE UPRIGHT (AS IF USING THE CAMERA FOR VIDEO) POSITION, I pushed the "Open/Eject" latch. VOILA!
I haven't had the problem again. It may be that gravity helped to take the stress off the ejecting mechanism. Good luck!