Question about Compaq Presario Notebook

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Key board broke , missing keys, Screen is cracked

Purchased 11/11/2007 says 1 year warranty, will best buy fix it?

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How did it break....sometimes accidental breakage is nt covered under standard warranty....if u hav the warranty tht covers all kinds of damage, then they will fix it for sure...

Posted on Jul 13, 2008

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2 Answers

My two year old daughter broke the screen on her tablet does her warranty over this she just got it oct 30th


warranty policies usually do not cover physical damage to devices and you will have difficulty proving screen was cracked without external physical damage eg. like dropping it.

Nov 20, 2015 | Tablets & eReaders

1 Answer

Cracked screen


Depends on the warranty and how it broke. The one year warranty written on the box is from the manufacturer. You may or may not need your receipt. Call/email the manufacturer and ask about the warranty. If the warranty doesn't cover accidents, hopefully the device broke under normal use, and you'll tell support that when you contact them.

Feb 24, 2014 | Tablets & eReaders

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Recently purchased led lg 47" hdtv after two weeks the screen is cracked. I don't know if it was there before but we have two small children. Purchased through e-bay. What is the best way to g


If the screen is cracked, there is no other way to repair it, rather than replacing it. Replacing the screen will cost around 2/3rd of the total cost of the TV. Screen cracking will not come under warranty, as it is not the fault with the company which manufactured it.

Mar 12, 2013 | Televison & Video

1 Answer

I've had my garmin for 2 months,I brought it to best - buy to see if they could fix it the screen had black & white blotches . You could hear directions but no road map, the fellow who helped me said...


Well for starters, your device is still under the manufacturer warranty, so I would consider tapping that resource.

Based on what I know of LCD (Liquid Crystal Display) The telltale sign of a cracked screen is the blotchy display. Usually cost more to replace the display than to get a new unit.

A craked screen is not normally covered under a manufacturer warranty unless it was damaged under normal use. (hard to prove)

You may have been charged for the cost of an extended warranty by best buy (they usually ask) If so, that would cover theft and user induced damage. Take your receipt back to best buy and see what your options are.

good luck and don't forget to vote!!!

Oct 11, 2010 | Garmin Nuvi 255 Car GPS Receiver

1 Answer

My screen broke on my garmin wide screen - i have a warranty 1 year manufacturer and a 4 year best buy and they wont cover it. . . what do I do?


Contact Garmin www.garmin.com. Make sure its registered with them and explain what happened. They have a flat rate charge to fix anything for one price but you need to see if they will cover it under the warranty. Physical damage is hard to prove as a factory defect, unless it was that way out of the box.

Best Buy loves to sell warranties that they won't honor. They're credit card system is a joke and their phone reps are outsourced outside of the US.

Sep 15, 2008 | Garmin GPS

1 Answer

Key board missing keys and some buttons dont work, screen cracked


I don't know. I don't deal with Bestbuy much, they're a bit pricey for me. I would suggest pulling out your warrant info and getting in touch with Bestbuy. I do know that many times the local Bestbuy here will pass the buck on the warranty and want you to send it to the manufacturer. I seem to get alot of work due to this. Of course, Bestbuys will probably differ from area to area.

Jul 10, 2008 | Compaq Presario Notebook

1 Answer

60GB ipod from best buy online as refurbished


Hello cslp,

I believe that you purchased the item online (based on the title of the post) but I am confused about your listing the product "as refurbished." Best Buy stores and the BestBuy.com website do not sell refurbished iPods. We only sell new items, which I believe you item is new based on the fact that you say it was in a sealed box.

If you purchased the iPod from a Best Buy store you can get a full refund or exchange on the item within 30 days of purchase as long as you have the receipt and as long as the product is in new and resellable condition. If you purchased the product from www.BestBuy.com then you can likewise make a return within 30 days or receiving the product.

If for some reason you are past the 30 day return period, there is a one-year manufacturers warranty on iPods. Your local Best Buy store should be assisting you in having the unit sent out for service under the warranty as long as the unit is under warranty.

Best Regards
Ken
"Go Ahead. Use Us."

Jun 25, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Limited Warranty on HP Laptop??


Cracked screens are never covered by a limited warranty. A limited warranty from a manuf. covers defects in product or workmanship at the factory. Screens can run 600-1200 bucks.

Jun 01, 2008 | Computers & Internet

1 Answer

LCD screen


Probably not as a cracked display usually results from dropping or sitting something heavy on the unit.

If it just cracked under normal use, then this would be a defect and it should be covered under your warranty. The only sure way to know is to take it in and try your best to convince them that this is covered under your warranty.

FYI, the warranty is probably from the manufacturer, unless you got some extended warranty through Best Buy? Otherwise the stores responsibility varies from state to state.

May 07, 2008 | Computers & Internet

4 Answers

Screen is broken, is it worth fixing


It is not worth repairing, the panel would cost as much as a new tv. have it looked at though maybe your warranty tech will slide it through. Probably not but its worth a look.

May 11, 2007 | Vizio L32 32 in. LCD HDTV

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