Try installing this utility: SSC Service utility v.4.30. The Epson status monitor will try to get in the way. Follow the instructions and disable the Epson status monitor after you install this program.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Follow these steps: 1. Buy an Epson ink refill kit. A refill kit gives you all the tools you need to refill Epson ink cartridges. Kits typically include a syringe, rivets, ink, and instructions on how to refill the cartridge. You can find Epson ink refill kits on the Printer Filling Station along with instructions for each specific model (see Resources). 2. Cover your workspace with a paper towel and fill up the syringe with the ink color you need. Epson refill kits will either include black ink or the color combination cyan, yellow and magenta. On average, you'll need 10 ml of black ink or 5 ml of color ink for Epson ink cartridges. 3. Find the rubber seals on the back of the Epson ink cartridge. Insert the rivets into each seal. 4. Empty the contents of the syringe into the Epson ink cartridge. You'll want to perform this action slowly in order to avoid spilling or overfilling the cartridge. 5. Remove the rivets. Use tape to cover the holes you made in the ink cartridge. Return the ink cartridge to the printer. Allow the printer to go through several print cycles in order to ensure that the Epson printer operates properly.
Epson cartridges have a chip on them that will stop the printer from printing when the cartridge gets to a certain level (near empty), if you refill which you can do but you will need to reset the chip, see here for chip resetters: http://www.proprint.co.uk/chip_resetter.htm
or there is a software method that works with some printers see here for more info: http://www.ssclg.com/epsone.shtml
Don't let your ink levels drop below 25% before refilling and resetting your cartridges. There is an inner and an outer chip on these cartridges. The inner chip disables the outer chip when it's contacts are no longer bathed in ink. So, it doesn't matter if you "reset" the outer chip after refilling your empty cartridge because the chip was disabled. I'm really curious how you refilled these cartridges yourself without souring yourself on refilling from the experience. I own a Cartridge World ink refilling store and I refilled a set of these cartridges when we had replacement chips available (we don't now because our chip distributor was violating Epson patents) and it was an absolute mess, took forever, and the cartridges still didn't work in our test printer.
If this printer takes the Epson 69 cartridge you need to make sure the chip is replaced or reset on the refills you buy. I own a Cartridge World ink refilling store and I can't fill these cartridges yet because there are not replacement chips (that don't violate Epson patents) or a resetter for the chip. The chip communicates with the printer how much ink it thinks is left in the cartridge so you don't run it dry and ruin your printer. Once the chip says the cartridge is empty it will refuse to print until the chip is reset. It seems to me like you bought two refill sets from sellers that are scamming the consumer by not mentioning the chip problem. This is the main reason why I don't recommend internet refills is because it is really easy to take advantage of people. I would not buy refills until a reputable store like Cartridge World or Office Depot sells refills.
Please do not for a minute beleive that Epson endorses or allows the use of refilled ink cartridges or third party cartridges. It is just not true.
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink cartridge? Please consider the following: If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges Don
Forgive me for asking this, but roughly speaking about 80 to 95% of problems involving ink or toner are resolved by the following: Are you using an Epson factory new ink cartridge supplied by the manufacturer of the printer? If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then call for technical support. Ink cartridges carry a warranty with them.
The cartridges for this printer can be refilled. The chip needs to be reset on them so I suggest going to Cartridge World for refills because they have a 100% guarantee that they will work. The chip resetters can be pricey and filling these cartridges is messy without the proper equipment.
Hi. When I fitted the second set of cartridges to my Epson Stylus Photo
1400, the printer failed to recognize any of them, even though they
were genuine Epson! I repeatedly installed and un-installed them
without success. After giving it a bit of thought, I had a hunch that
the contacts on the cartridges might not be making good contact with
the contacts on the printer as the cartridges seemed a little loose. I
removed each cartridge in turn and after putting some adhesive tape on
the opposite end to the contacts, (there are grooves cut into this end,
but the tape drops nicely into them when you install the cart) replaced
them all. (This had the effect of pushing the cartridges harder against
the contacts). Switched on again and all carts worked fine. So it seems
that even Epson can't make the cartridges to fit their own printer
properly! Having said that it's a great printer otherwise. I hope this
is helpful to you.