Question about Compaq A1500 All-In-One InkJet Printer

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Compaq a1500 printing probs

When i tried to print anything it tells me its being used by a different application and to wait till its done but i dont know of any other applications being printed, i did upgrade from win me to xp and same problem, worked fine at one time but not now.sometimes if i unplug the power cord and then try it works and it also says i have a paper jam but i dont...are recieved faxes stored in memory so i can later print them and if so how? pleeeez help

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  • tomcatusa Jul 10, 2008

    Thanks for trying but ive tried that many times...it was my first guess also:}

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Ok you might have tried printing a doc/app out earlier and it might have failed so while you trying to print out this present app/doc the printer still might be focused on that failed or it might be confused. Now to stop this follow these instructions. Go to the start bar click control panel. Then once that window pops up ( control panel ) click printers and other hardware. Then once that window pops up ( printers and other hardware ).  Click Printers and faxes and that page will have all the printers and faxes ever installed to your computer. Now click on the printer thats yours and then a smaller wider window will appear you will that window will have all the doc/app you have ever tried printing out. the status bar will show what is going on with each doc/app. Now you should first stop all the doc/apps and refresh. To do this you should highlight all the doc/app and then go into the document tab ( there are several tabs in this window such as document , printer, view and help) then click cancel and cancel all the doc/apps. last step is to go into the view tab and click refresh and it should work :-). If not contact your printer manufactor.

Posted on Jul 09, 2008

  • Steven Velazquez Jul 10, 2008

    awww im really sorry then..hhmmm..maybe you should contact the printer brand, because the printer seems to be the computer piece with the most problems.

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Ok I just solved a persons problem that is very similar to yours. OK So I'll just paste what I told the other person. You might have tried printing a doc/app out earlier and it might have failed so while you trying to print out this present app/doc the printer still might be focused on that failed or it might be confused. Now to stop this follow these instructions. Go to the start bar click control panel. Then once that window pops up ( control panel ) click printers and other hardware. Then once that window pops up ( printers and other hardware ).  Click Printers and faxes and that page will have all the printers and faxes ever installed to your computer. Now click on the printer thats yours and then a smaller wider window will appear you will that window will have all the doc/app you have ever tried printing out. the status bar will show what is going on with each doc/app. Now you should first stop all the doc/apps and refresh. To do this you should highlight all the doc/app and then go into the document tab ( there are several tabs in this window such as document , printer, view and help) then click cancel and cancel all the doc/apps. last step is to go into the view tab and click refresh and it should work :-). If not contact your printer manufactor.

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