Question about Jenn-Air JCD2295K Stainless Steel Side by Side Refrigerator

1 Answer

Jen-Air Side by Side Not Cooling

I have a side by side Jenn- Air that freezes up in the freezer compartment. The coils in the freezer department become caked in ice and the refrigerator stops cooling. If I manually defrost it works fine for a couple of weeks. It apparently is not defrosting. Where do I start?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 148 Answers

When you manually defrost do you see or hear water fall on to the pan thts on the motor underneath the fridge,this is the first step its to make sure the drain isnt clogged in you freezeer it should be beneath the coils,after you defrost it look for the hole pour some hot water inside to make sure it drains thru,if okand not clogged look at the coils which are freezing up youll see a silver colored metal peice connected on the coil about the size of a quarter about an inch thick,ther should be 2 wires coming from it usally pink and brown this is called a bi- metal,it cost about 10 dollars just unclip off the coil and replace,you usally have to splice the new one in,if you still have the problem its the defrost timer which is about 60 dollars ,but most of the time its the clogged drain tube or bi-metal

Posted on Jul 09, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

First refrigerator stopped cooling, next freezer. Seemed like it was trying to defrost but their was lots of ice built up on coils. Jen-Air side by side, counter depth model number JCB2388ARB.


Causes of ice build up on coils:
Not enough freon (leak). Coil defrost heater not working (Coils on all freezers freeze up, but you should not notice). Coil defrost timer not working. Compressor thermostat not working (or end fell out of proper location).
:o).

Jun 04, 2011 | Jenn-Air JCB2388G Side by Side...

1 Answer

I have a side by side jen air. The refrigerator side quit working altogether. The freezer side maintains a temp that the refigerator side usually runs at...


Check contol settings. Vacuume out bottom fridge coils carefully. Factory settings are the middle number on both controls. If all else fails turn the freezer control up a couple numbers.

Jan 28, 2011 | Jenn-Air Refrigerators

1 Answer

The refrigerator and freezer are not cooling on my Jenn-Air JCD2389GES. I have checked the cooling coils and they are dry no frost. I cleaned out the coils in the back. The fan in the lower back runs fine...


Check compressor is running with exact current (Amps). Keep your hand on discharge line on condenser coil to feel warm. If no warm means no gas in the system. If warm and no whistling sound in freezer means system under chocked.
If no gas, find leak an arrest it. Vacuum and do gas charging. If chocked, release all gas, flush out the system, replace filter drier, vacuum and recharge gas. Helpful?

Jan 26, 2011 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn-Air side by side Model #JCD2389DES. We noticed freezer was only doing a soft freeze..we removed several items which we thought were blocking vents in freezer...next we noticed refrigerator side was...


Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101
.................

Nov 28, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn Air JCD2389GTB side-by-side refrigerator freezing & cooling


Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay. Check to see if the condenser fan at the back underneath near the compressor is running. If no check fan.

Are the condenser coils near there warm or room temp. should be warm

Is the evaporator fan in the freezer running. It blows cold air into the fridge side through a damper in the wall between the freezer and fridge. Make sure the damper is open.

Below the evaporator fan is the evaporator coils. Remove the back cover in the freezer to observe the frost pattern. Light frost everywhere(NORMAL) or a partial pattern of ice(LOW ON FREON) or nothing(LOW FREON OR COMPRESSOR PROBLEM).

Jul 13, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jen-air refrigerator noting cooling properly


Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101

Oct 19, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn Air Freezer Works, Refrigerator Does Not Cool


check the damper which provides air flow to the fresh food side

Jun 07, 2009 | Jenn-Air JSD2789GES Side by Side...

1 Answer

Jen-Air Refrigerator does not cool ---freezer works


you have a defrost problem, most common problem component for the jen air refrigerators is the defrost control board pt#61005988. until you change the board you will need to defrost your refrig  manually about once a week. the board is located in the control housing in the refrig compartment and is fairly easy to replace yourself.

Jan 22, 2009 | Refrigerators

2 Answers

Motor runs, freezer defrosting and fridge won't cool


If you have frozen coil at the back of the freezer section, then the defrost thermostat is usually failing. Allow the fridge to defrost completely overnight. If the fridge restarts cooling immediately after defrost, then the problem was the defrost system. In that case the fridge will stop cooling again in a couple of days, as soon as the evaporator coils restart freezing and the condenser goes under stress with the whole cooling system loosing efficiency.

Nov 25, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Fridge and freezer too warm after cleaning


I guess by now you have resolved this.. If you need help please alert me..

If this is unresolved, can you tell me if the compressor runs? According to the Jen air manual I downloaded, you shud be able hear a number of sounds from the fridge, at different stages eg defrost, cooling etc. Obviously you checked the temperature controlls? Door seals Ok? Power,is the light on.. Even if there appears to be power, pls change the power outlet and run the fridge from a different source. Pls advise if you still have problems. Rgds,

May 01, 2008 | Jenn-Air JCD2389G Side by Side...

Not finding what you are looking for?
Jenn-Air JCD2295K Stainless Steel Side by Side Refrigerator Logo

144 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

john h

Level 3 Expert

8286 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...