Question about Canon imageRUNNER 5000 Copier

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Thank you for your previous helpful reply, I have got another problem with my IR5000 copier. there are some tiny lines (delivery direction) on the outputs. I've checked and cleaned the drum several times (there some erasable lines on the drum which correspond to the lines on the output and one or two paralyzed sticky lines on it ). I've checked the developer assembly looking nothing wrong. Please be pleased to give the solution.

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  • 122 Answers

I really appreciate your problem description,here is the solution : change the drum cleaning blade.

Posted on Jan 05, 2011

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Posted on Jan 02, 2017

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My printer is not printing straight

You need to align the cartridge. for that the simple way is open a document and select print from the menu,
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I have Copier ir5000 the result of output is dirty, there is always black strip on the left long side of the paper (Legal Portrait) what could be the solution for this problem Please reply to my email as...

clean optics, clean corona assamblies both primary and transfer, still problem remains try change dp can also determine by taking a test print from service mod, if it is ok then the problem is in scanning area.

Dec 18, 2010 | Canon imageRUNNER 5000 Copier

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User manual or User Guide of iR325s and iR5000/6000

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Mar 11, 2010 | Canon imageRUNNER 5000 Copier

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Copier place red line on documents when coping or scaning

Ir5000 is B&W copier it could not be that on your copies having red lines.

Feb 15, 2010 | Canon imageRUNNER 5000 Copier

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I am hesitant to help you as you gave me a Not Helpful rating on my previous reply.
Your DL460 is the EXACT SAME machine as a Konica/Minolta Di450.
I am an expert on that machine.
I have the factory service manual for this machine.
The C910 code means that your second tray is not lifting properly as I told you in my previous reply. When you push this tray in a motor lifts the paper up until it trips a sensor. So you may have a lift motor problem or a sensor problem but I have NEVER had to replace either of these parts.
If reloading the tray did not help then you really only have 1 option to get your machine running.
Open tray 2 and LEAVE it open. The open and close the front foor to reset the code. If you leave tray to open a bit then you can at least use the other trays and use the copier until you can have a technician look at it.
Here is the line of text directly from the factory manual:

C0910: 2nd Drawer Paper Lift-Up Sensor malfunction

Nov 03, 2009 | Canon ImageRUNNER 330s Copier

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Error code E000020-0000 in cannon ir5000/6000

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If you recently added toner, recheck that area.
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Oct 25, 2009 | Canon imageRUNNER 7200 Copier

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Canon ir5000 wont print from computer

hi michelle,

try this,first isolate your machine to the server, if you have laptop install the driver and connect the printer to the laptop via parallel cable.( use new if possible so that we will not doubt the cable itself) if the ir5000 is printing normally it could be the network or the server has a problem hope this will help

Jul 10, 2009 | Canon imageRUNNER 5000 Copier

3 Answers


sst itu Service Support Tool kl sm apa ya? kalo mau sst nih linkya
n nih frmware ir 5000-6000

Feb 01, 2009 | Canon imageRUNNER 5000 Copier

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