Question about Canon PC-940 Black and White Copier

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The paper tray on the left side broke and I need a new one.

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You probably just need the one piece. Here is a link for a source for both pieces. Just order one or both. I use these people on a regular basis and have been very happy with them.
Thank You for using Fixya.

Posted on Jan 04, 2011

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Posted on Jan 02, 2017

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Black ink streak on left side of paper on hp 1012, just put in new toner

Run a half test.
Put paper in the manual feed tray(tray 1).
Send a print job to printer. When the paper gets 3/4 of the way into the printer, open the cover. Pull out the toner cartridge, look down at the sheet inside the printer. Does it have the streak on the left side? If yes...your toner cartridge is bad. If no...replace the fuser.

Oct 21, 2010 | HP LaserJet 1012 Printer

1 Answer

Trying to change paper size from A4 to 8.5x11 on a Xerox Workcentre M123

  1. Pull out the paper tray.
  2. If necessary, slide the paper tray edge guides so that the guides are open.
    1. To adjust the side and rear guides, pinch the guide lever on each guide and slide the guides to their new position.
    2. To secure the guides in position, release the levers.
  3. Load the paper against the left-hand side of the paper tray. Paper can be loaded either short edge feed or long edge feed.
  4. If necessary, slide the paper edge guides so that they just touch the edge of the paper stack.

    NOTE: When loading standard size paper, set the edge guides onto the notches on the paper tray to match the paper size.

  5. Close the paper tray.
  6. Set the machine to detect the paper size automatically, or manually specify the required size.

    NOTE: Paper sizes detected by the machine vary depending on the Machine Administrator setting. See the Related Items below for additional information.

  7. If the type of paper has changed in the paper tray, then the paper type must be changed on the Control Panel as well. See the To modify the paper type on the Control Panel section below.
Normally just the guides need to be set correctly in the paper tray, The tray size sensing switched may be bad or the actuator on the tray may have slipped position.

Jul 22, 2010 | Xerox WorkCentre M123 Copier

1 Answer

I have connected up all leads , cartridges and instalation as per manual. the printer turns on but will not get the paper moving.


here are the steps.

1. Remove the paper from the paper tray.
2. Fan the stack of pape
3. Open and fully extend the paper tray.
4.Load paper into the paper tray.
5.Align the paper with the dotted alignment lines on the paper tray, then adjust the paper guides until they lightly touch the paper.

If issue persists,

1.Disconnect the following from the back of your printer:

* AC power cord
* USB cable

3.Remove the paper from the paper tray.
4.Remove foreign objects or debris from the paper tray. 5.You may need a flashlight to view the back of the tray.
6.Open the access cover for the printer
7.Remove foreign objects or debris from the paper path. 8.You may need a flashlight to view the paper path.
9.Remove the cleanout assembly from the rear cleanout area:

a.Gently press and hold the tab on the left side of the cleanout assembly.
b. Carefully pivot the left side of the cleanout assembly toward you to remove it.

10.Lightly moisten a lint-free cloth with water, then gently clean the surface of the feed rollers. Advance the feed rollers with your thumb, and continue cleaning.
11.Allow the feed rollers are completely dry.
12. Install the cleanout assembly.

a.Insert the right side of the cleanout assembly - 1 into the back of the printer so that the tabs - 2 fit into the slots on the right side of the cleanout area.
b.Rotate the left side of the cleanout assembly until the latch - 3 snaps into place.
c.Pull on the cleanout assembly to insure that it is seated.

13.Connect the following to the back of your printer:

* AC power cord
* USB cable

14.Wait 30 seconds, then turn on your printer.
15.Pull the paper tray all the way out until the paper 16.Squeeze and move the paper-width guide to the left.
17.Fan the stack of paper and load it into the paper tray.
18.Squeeze and move the paper-width guide to the right until it touches the stack of paper.
19.Lift the small gray paper stop until it is perpendicular to the paper tray.
20. Make a print

If issue persists, the printer itself needs to be replaced. Call 1.800.421.6699


Sep 25, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Keeps saying no paper in tray although paper is in tray

I encounter that problem before, after I checked the sensors, feed unit and mechanism nothing is wrong or broken but still NO PAPER indicates on the display .I only noticed with the machine is the cassette tray or the paper tray, when you try to pullout the cassette tray and look at its left side, there is missing parts on it. There is a spring and actuator on it that will engage on the feed unit drive. Try to find the same machine and look at the cassette tray to see the missing parts on it. You can buy a new cassette because the parts that is missing maybe not available.

Feb 19, 2009 | Brother DCP-8065DN Black and White Copier

1 Answer

Paper Tray #1 error message

on your control panel, press "menu/set" "7" then "2". if your page count shows 288,888, you have a bad engine controller board. anything other than that count, most likely is a damaged paper cassette. there is a tab on front left side that is probably worn or broke off.


Feb 09, 2009 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Message says check cassette Info. code =011

it means that you broke the little tab at the end of the paper tray

there is a way you can fix it.. take the tray out and put it on the side. look in where the tray would go on the left hand side if you follow the wall back you will see a hole with a upside down letter U. if you have a "sticky note, yellow note, what ever you want to call it" fold it into a small thick square and put it in the hole if you did it right the machine will say no recording paper.. if not add more paper or you can buy a new tray

Jan 26, 2009 | Panasonic Panafax UF-790 Plain Paper Laser...

4 Answers

Brother mfc8460n message no tray. tray is in.

The sensor also has a spring to the left that enables it to go to its default location. If this spring is missing then the sensor will not detect the tray and display the "No Tray" message even though the tray is in place.

Jan 15, 2009 | Brother MFC-8460N All-In-One Printer

1 Answer

How do we add an additional paper tray to the existing printer?

from the printer menu, go into the paper menu, change the "default source" to tray 2.

Also, on each computer that you have the driver loaded on, you can right click on the printer icon, go to properties, and select your default printing options.

Oct 27, 2008 | Dell 5100cn Laser Printer

1 Answer

Xerox xc 520

now you're testing my memory. The paper loads from the right side. You need a paper tray. The paper comes out on the left side. Also, the top is a moving platen (remember those?) so you need to have enough space around the copier for the top to slide left and right. Before buying a new drum, make sure you have a paper tray. No sense paying for a supply for something you cannot use. I need to check with a few people to see if I can find the reset sequence. It was in the manual, but like you, I no longer have one for that product.

Aug 25, 2008 | Office Equipment & Supplies

1 Answer

Lexmark Optra T612

The broken part is called the bell crank arm part number 56P1228 this is very common. If the printer isn't recognising your tray, remove it and check the little plastic fingers on the left side (half way down the tray) and the metal springs in the printer (left side) which the tray pushes on to.

Aug 04, 2008 | Lexmark Optra T612n Laser Printer

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