Question about Cuisinart Grind Brew DGB700 12Cup Coffee Maker

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Our DGB-700 has stopped grinding the beans. The motor sounds very weak. I have taken it apart and cleaned thoroughly with no good results. Can it be repaired or is it just time to "move on" and get another. It is more than 3 years old.

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I use Capresso CoffeeTeam model #454 10 cup 50 oz digital coffeemaker burr grinder combination with four grind settings. Now it is more than 5 years old, works every single day without any problem. Capresso has the great customer support. Its price for the refurbished item is compatible with the price of your Cuisinart. I am not sure it is the solution for you but I am very happy with my coffeemaker.

Posted on Jan 04, 2011


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The new grind and brew DGB-550 doesn't grind the beans fine enough and it produces a VERY WEAK coffee. The beans are all ground, they are very coarse.

Did you read the instructions to see if you can alter the grind?

If there is no setting, then you would need to either contact the company direct, or take it back for refund as 'not fit for purpose sold'..

Dec 23, 2016 | Coffee Makers & Espresso Machines

1 Answer

I've owned my Baratza Virtuoso for almost two years. Over the past four months it has started acting up on my when I grind beans with a high oil coating. I tried cleaning it today by running white rice...

First, I'm not a Baratza tech, but I have worked on commercial grinders. You should contact your vendor for service.
*** The following is for information only ***
* check on line for your model parts manual. The diagrams will help you identify the parts needed and should provide instructions on replacing/cleaning the burrs.
* As you've figured out, cleaning with rice is not a good idea.
* Burr plates do get dull and needs to be replaced. Longer grind times and frequent adjustments to get finer grinds is an indication of dull plates.
* The oil in the beans used gets caked up under and on the sides of the burr plates.
* Heavy usage and long grind times will melt the oils and fill every part of the burr chamber and even get into the motor and bearings. I've found oil in the on/off switches and rotary switches.
* The burr plates must be removed and chamber cleaned of all oil residue and beans (rice too). Use a vacuum cleaner and stiff brush to clean. Do not use water or any liquids in the burr chamber. You can clean the burrs in wash water once it's removed from equipment. Dry thoroughly before reinstalling.
* The motor should turn freely by hand (no power!) with nothing hitting the sides or under the plate. If it's difficult to turn or makes grinding or whirling noise. Then the lower plate needs to be removed and cleaned. The motor bearings will need to be replaced if the motor does not turn at all.
* Once cleaned and assembled(without any beans) Power up and check the operation. You should have a motor hum without any clanking or screeching (metal rubbing metal) sounds. Stop and power down if you do. Motor bearings are bad.
* If you get nothing then check the switches. Oil probably got in them. Replace.
* Runs okay? Then set the grinder to a large setting (like drip coffee; Turn on and allow to run while you drop some whole beans into the hopper. Use 1/4 cup or less. This should grind through smoothly.
* Placing another 1/4 cup of whole beans. Turn on grinder again. Just hums without grinding? Power down. Replace motor starter capacitor.
* The capacitor is round and usually attached to the motor like a 'hump' on the side or near the top. If you didn't take it apart then one of the wires in the switching side may be miss wired or loose. Check both for loose and correct wired. Careful around the capacitor as it may still have a charge! The capacitor is used to kick start the motor with it's heavy burr plates.
* If your still having problems with low power. Check the motor for burnt smell as you may have overheated and fried the motor. They usually have thermal resets, but if you kept forcing the reset to keep grinding then the motor is defiantly burnt out.
* Final; if everything is working but your not getting the fine grind setting (you should at least get espresso setting but not turkish) then the burrs are gone. It will only be good for drip coffee.
Aloha, ukeboy57

PS I found a cute video on how to clean the burrs (frequent cleaning)

Jan 29, 2018 | Baratza Virtuoso Electric Grinder

1 Answer

We have a Cuisinart DGB-900 BC Grind and Brew Thermal Coffeemaker. Our Problem is that the bean grinder has stopped working. We purchased the coffee maker on 2/25/10. Prior to this happening, we were...

try cleaning the grind chute again. if problem persists:
this is a cronic problem with the DGB900BC even after cleaning. the problem is the gate or trap to the grounds needs to open/remain open during grinding or all backs up and jams. my unit opens the door (correctly) during the rotation but closes just before grinding (over-rotation?). Cuisinart is not aware of this problem (800-726-0190). please call them; i just have.

Aug 30, 2010 | Cuisinart Grind & Brew DGB-500R, 12-Cup...

1 Answer

DGB-900bc will not grind; It also does not pull the beans into the hopper to grind them. It used to make a loud grinding sound when it ground the beans, but now it makes just a dull sound, like the grinder...

I experienced the same problem after many uses. You need to pull the hopper off and clean out the path the grounds take to the filter basket. It is no doubt clogged up. I used compressed air to really clean it out good.

Good Luck

Mar 21, 2010 | Cuisinart Coffee Makers & Espresso...

1 Answer

I have a 12 cup cusinart grind & brew. The hopper is not working

You may have to clean the grinder....even more. That happened to me once. First I cleaned out the coffeemaker with the brush, and "dug" out more coffee, then I used this product which you can find on Amazon: "Urnex Grindz Coffee Grinder Cleaner - Urnex 17-GRINDZ12-40." It's expensive, but it really worked well.

Apr 02, 2009 | Cuisinart Grind & Brew DGB-500R, 12-Cup...

1 Answer

DGB-900 Grind and Brew grinder

One idea to try. I noticed with my grind & brew that the moisture never evaporated from the inside top of the machine. Since that cannot be good over a long term, I have started leaving the top open during the day after I clean the machine in the morning. Your problem is why I started doing that. Why don't you try leaving the top open for a couple of days and see if drying the machine out doesn't cause some of that gunk to dry out?

Feb 22, 2009 | Cuisinart Grind and Brew 10 Cup Coffee...

1 Answer

Cuisinart Grind and Brew DGB-700 12-Cup

Hi - You can download the manual by clicking the link underlined in blue below:

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!


Sep 12, 2008 | Cuisinart Grind & Brew DGB-500R, 12-Cup...

1 Answer

Not grinding beans

Make sure the slot between the grind basket and filter basket is clean and free of grounds - then inspect the area near the grinder motor - use the brush that came supplied with the Cuisinart to clean that area out. Once thoroughly cleaned, try one more time to Grind. Let me know if it works.

-Tha Mp3 Doctor

Sep 01, 2008 | Cuisinart Thermal DGB-600 Grinder

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