Question about HP LaserJet 3600dn Printer

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'replace magenta cartridge' is displayed on printer screen. how do I check the ink levels to verify the cartridge is low?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 39 Answers

SOURCE: problem with new ink cartridge

More that likely the refilled ink cartridges are faulty and should be replaced. While some folks have pretty good luck with refilled cartridges, it is generally better to stick with the new ones.

As to the problem with old cartridges, keep in mind that the estimated ink levels are just that - estimates. However, if your printer has an option for cleaning the cartridges, try that before chunking them. Take them out, put them back in, and run the cleaning process. Sometimes the nozzles can get clogged up and running the cleaning process will clear them up. ( DO NOT TRY TO CLEAN THE CARTRIDGES MANUALLY!)

If none of this helps, you will more than likely just need to get some new cartridges. - Graye

Posted on Nov 24, 2008

rjh_purchase
  • 5 Answers

SOURCE: Reset ink level for HP 460

There really is no "reset" for low ink light - it is driven by the software reading of the ink levels on the cartridge via the connections. Sometimes they may be dirty and this can be removed by carefully cleaning (preferably using electrical contact cleaner on printer and dry air on both) the contacts. But many times a refilled cartridge will give this error and no cleaning or other procedure seems to correct it. HP is doing their best to not allow refilled cartridges and are working on ways to prevent that.
Bob

Posted on Dec 19, 2008

aicaxz
  • 511 Answers

SOURCE: I used to refill the ink cartridge of HP Deskjet D1460 by injecting ink. The problem is the level of ink is not resetted to full level, its still very low level. However, the printer prints normally

Close the top left pin at head contactor (1 pin only), with tape. Plug it in head carriage. Unplug it. Close to top rigtht with tape too. Plug the head. Unplug head. Remove all the tape cleanly. Plug again. See ink monitor.

Posted on May 31, 2009

  • 192 Answers

SOURCE: HP 6940 Deskjet Low Ink

It is not uncommon for a refilled HP ink cartridge to register as empty. If it was otherwise filled properly, it should yield the correct number of pages, but you may not be able to get the warning light to go out.

You can try tapping the cartridge on a hard surface. This only works sometimes. Be careful not to splash any ink.

I hope this helps.

Posted on Aug 21, 2009

cene765
  • 787 Answers

SOURCE: I have a HP CP1700

Make sure that printer ask for ink cartridges.It can ask for yellow and magenta print heads!!!Check this again and if need replace the print heads.

Posted on Nov 20, 2009

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Display screen keeps saying Ink Cartridge problem,problemwith magenta ink. I have changed the ink cartridge three times now (so have three full redundant ink cartridges!) and it still says it??


Suggestion for tech guys only:> Remove side doors, flat bed unit, up to basic mechanism.> Remove ISS(Ink supply station) unit, open it> Check inter connector PCB got damaged or filled with ink?> Clean PCB as well as verify the cartridge memory connectors & cables..> Check tracks on PCB.. found damaged, alter the tracks..or replace the PCB>Check other connectors which is going to formatter from ISS unit.

Dec 05, 2011 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

How do I check my ink levels


Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.
Let me know if you have any other questions. Please rate this solution. Thanks.

Mar 15, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP C6180 all in one printer My printer will not print light magenta and magenta, all the other colours are fine. Tried everything Any suggestions Thanks Paul


This problem seems to be with the printheads of the printer If magenta ink cartridge has enough ink inside it and if print heads are damaged then you need to replace this printer.....

But still if u want you can follow the below mentioned steps :

If it is not printing in light magenta and magenta than you can try the below mentioned steps :

Step 1 - First clean print heads from the menu of the printer. You can look for clean printhead option under printers menu - Tools - Clean Print Heads.
Now print and see if it is printing or not. If issue is not resolved then move on

Step 2 - Check if your magenta ink cartridge & Light magenta ink cartridge has ink in it or not...if it is empty or if has very low ink then.....
replace it with a new ink cartridge......and now it is going to aling the printer....While it aligns it is going to make noise and will show a message printer aligning or alignment in process.
While it aligns dont touch the keys of the printer or dont interrupt in between the process otherwise hardware of printer might get damaged and you have to replace the whole printer
...and just wait...till the printer display shows the regular menu...

Note : - * During Alignment printer is going to consume more ink, so make sure you have enough ink in all the cartridges or otherwise it does not have enough ink in it
alignment process will not be completed properly.

Steps 3 - If it prints an alignement page then it is ok, check if all the colours on the alignment page and if all the colours are fine then ur issue is resolved...
for verifying you can print another document.If it does not print any alignment page then you can try printing an alignment page from the printers manually from the printers menu.

Now if it has resolved the issue then it is fine or else last you can try re-setting the printer.


Re-Setting the printer :


- Press and hold the "*" key.
- Press the "#" key and release both keys.
- Display should say "Enter Special Key Combo" then release the keys and press "1", "2" and "3" buttons in sequence.
- then you will get few options, now look for an option that says System Information or System Menu
- Press "OK" on System menu and look for an option Semi full re-set
- Press "OK" Button.Now printer will shutdown automatically and will turn on automatically after few seconds..as it is going to align the printer..
- Now it will make noise for few minutes wait till then and when you see regular screen on display then print a document and see if issue is resolved or not.

If issue is not resolved then you need to replace the printer. If it is in warranty then contact Hp customer care and they will replace it for free.

Feb 25, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP all in one won't print - magenta ink level shows a ? Magenta level was low -maybe ran out I installed new hp magenta cartridge, but I don't remember taking any tape off it. Do I need a different...


Is it a genuine HP cartridge.
refilled one will show ?
Some model will not print if it thinks there is no ink.
There are reset devices for refill ink cartridges. cost very little of ebay etc.

Feb 05, 2011 | HP Office Equipment & Supplies

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

How to reset ink level canon iP 2772??


Download and run the ipTool to reset your ink level :


http://www.mediafire.com/?nmj5nnzzjaw


Features IP Tool software:

  • Showing all info on the printer such as ink level, ink counter number of cleaning, cartridge replacement and more.
  • Print test feature to test nozzle on the cartridge.
  • Cleaning and deep cleaning feature to clean head cartridge and cleaning the rollers.
  • Changing the delay value for drying.
  • Set the printer model manually.
  • Reading and reset EEPROM printer.
  • Reset counter and reset ink level on the color and black cartridges.
Ink Level - shows the level ink:
  • BK - black cartridge.
  • CY - Cyan cartridge.
  • MG - Magenta cartridge.
  • YL - Yellow cartridge.
  • WM - Waste ink counter status.
  • WP - "additional" waste ink counter status.
Port Name - displays the port where the printer installed.
Port S / N - shows the serial number of the printer port.
Power - shows the number of:
  • ON - inclusions printer.
  • OFF - to turn off the printer.
Cartridge Info - Displays information status of:
  • BK - black cartridge.
  • CL - colored cartridge.
Head Parking - displays the number of parking.
Head Cleaning - shows the number how many time the cartridge cleaned.
Head Deep Cleaning - displays the number of deep cleaning Printer cartridge.
Cartridge Replacement - shows the number of cartridge replacements:
BK - black cartridge.
CL - colored cartridge.


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 20, 2010 | Office Equipment & Supplies

1 Answer

How to reset the ink level of my hp officejet 6500


Checking ink levelsUse one of the following methods to check the ink levels. Method one: Check the ink levels from the HP All-in-One The ink level is displayed on the main screen of the control panel display. Locate the two icons that represent the print cartridges. The icon on the left is for the color cartridge and the icon on the right is for the black cartridge.
  • The exclamation mark (! ) symbol indicates a low ink level.
  • The question mark (? ) symbol indicates the product cannot determine the status of the print cartridge. This might be because the cartridge is refilled.
Figure 1: Ink levels on the control panel displayc01362755.gif 1 - Exclamation mark indicates low ink in the color cartridge 2 - Ink level in the black cartridge is OK Method two: Check the ink levels from the computer using the HP ToolboxFollow these steps to check the estimated ink levels using HP Toolbox.
  1. Make sure the product is on and connected to the computer.
  2. Open HP Solution Center .
    • Windows XP: On the Windows taskbar, click Start , click All Programs , point to HP , and then click HP Solution Center .
    • Windows Vista: On the Windows taskbar, click the Windows icon (c01364735.gif ), click All Programs , click HP , and then click HP Solution Center .
    • Windows 2000: On the Windows taskbar, click Start , click Programs , point to HP , and then click HP Solution Center .
  3. Click Settings .
  4. Point to Print Settings , and then click Printer Toolbox . Printer Toolbox opens.
  5. Check the ink levels displayed on the Estimated Ink Levels tab.
Figure 2: Estimated ink levelsc00670267.gif

Jun 02, 2010 | HP Officejet 6500 Wireless All-in-One...

2 Answers

How do i eject the ink carrier?


hi there,

  1. Look at the Epson printer's LCD screen to see the ink levels for each cartridge. If your cartridge is completely empty, simply press the "Color" button. If your cartridge has a low ink level, press "Setup". Hold down the button on the upper left side of your LCD screen until the words "Replace Ink" appears, then press the "Color" button.
  2. Wait until you see the words "Open the scanner" on the LCD screen. Then lift open the printer top by pulling up on the side grips next to the scanner unit. Make sure that the scanner lid remains closed. The ink cartridge holder should move to the far right of the printer.
  3. After the cartridges have completely stopped moving, pull the cover of the ink cartridge holder up and toward you. Press in the tab of the cartridge you need to replace. Lift the cartridge straight up to pull it out of the holder.
  4. Unwrap the replacement cartridge and insert it securely into the holder. Press straight down until the cartridge snaps into place.
  5. Close the cartridge holder cover and make sure it clicks into place. Close the scanner unit and wait while the printer charges the new replacement cartridge. Wait until the word "Charging" disappears from the LCD screen before using your printer.
Do not turn off your Epson printer while the "Charging" message is still on the LCD screen because this may cause your inks to not fully charge. Turn off your printer only if there has been no response for over five minutes.
Clean up any ink spills with soap and warm water.

Replacement ink cartridge: Black (T048120); Cyan (T048220); Magenta (T048320); Yellow (T048420); Light Cyan (T048520); or Light Magenta (T048620)

Hope this initial info/idea helps.

Let me know for further instructions.

Thanks

Apr 29, 2009 | Epson Stylus RX500 All-In-One InkJet...

1 Answer

Mfc 3249c


Ensure that you are replacing the cartridge with a Brother LC41M ("M" denotes magenta) cartridge instead of replacing it with a "knockoff" (third-party equivalent) or refilling the cartridge. Some third-party inks -- found in many knockoffs and ink refill kits -- do not work well with their intended cartridges and/or print heads. I discovered this the hard way, and then verified it with representatives of HP, Canon and EPSON.

If you have tried two or more actual LC41M cartridges and still receive the Near Empty error message, your unit might need service. Contact Brother Customer Service for further troubleshooting -- see page i of the Users Manual. (Opening the Users Manual with this link requires a PDF viewer such as Acrobat Reader or Foxit Reader.)

Feb 29, 2008 | Brother MFC-3240C All-In-One InkJet...

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