Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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I have just installed a Canon MX870 and it won't print - it keeps on saying the printer is offline... I have successfully established a wireless connection and when I go to printer and fax preferences (on my Mac) it is confirmed as the default printer. What next?! Many thanks!

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I had the same problem and just fixed it by opening the Canon IJ Network Utilities and using the tool menu. It turned out that the printer had changed ports and the port was not compatible. That meant that the port it was using didn't have a printer driver associated with it so it couldn't work. As soon as I went into the configure menu and had it try the next IP port, it immediately printed. It's a matter of finding the correct port again or associate the driver the port you are now using.

Posted on Mar 17, 2011

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Hello,
Alternative download link: Canon PIXMA MX870 Drivers

Posted on Jan 10, 2011

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Just set up cannon PIXMA MX870 printer. Cannot get it to print from wireless connection. In my printer box it says the printer is offline. It will print when I connect the printer with a cable. I use a...


I had the same problem - my printer showed that wireless LAN was enabled & my mac showed the printer but said it was offline. I went to preferences, print & fax, hit the + key to add a printer, added the canon printer again, set that printer as my default, did a print command from Word & that created a queue in the new default printer ... and it printed. Deleted the first Canon printer that was "offline." Oh, and I'm not sure if it made a difference, but before what I just described, I checked for software updates after the printer CD install process & uploaded one update.

Jan 27, 2011 | Canon PIXMA MX870 Wireless Office...

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The status for the Canon MX870 goes to offline without me doing anything and then I have to turn it off and on to get it back online. Is there a way to keep it from going offline or turn the feature (???)...


Just check this. Go to the Printer and Faxes window in the Control Panel. (whether you are running XP, Vista or Windows 7...click Start, look for Control Panel then Printers and Faxes). Look for the printer icon for the Canon MX870. Right click the icon and you will get a little menu. If you see an option that reads: "Use Printer Online" select that. This is typically the problem. If you see an option that reads "Use Printer Offline"...don't do anything with this option and there is some other cause of your problem.

http://gingermudd.com

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1 Answer

I have a Canon ImageClass MF4150and Vista O/S x64.


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