Question about Apple iPod touch

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Ipod touch i just got a new ipod touch.. i have the latest version of itunes on my mac ibook. when i connect the ipod to my notebook. it says itunes does not support my ipod..

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  • 106 Answers

Try to update your ipod firmware

Posted on Mar 25, 2009

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Posted on Jan 02, 2017

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How to unlock a ipod touch 5 when disabled


You can unlock your iPod with iTunes through your computer.
First ,Plug your iPod with iTunes for backup and,then select Restore.Check your Computer download and install the latest version of iTunes. For Complete tutorial Follow http://www.wikihow.com/Unlock-an-iPod-Touch and if need any guidance during follow Mac Tech Support .

Aug 12, 2014 | Apple iPod touch

2 Answers

I forgot the password to my ipod touch


There is only one way, you must restore the ipod which wipes out everything if you forgot it.

Updating and Restoring iPod touch Software
You can use iTunes to update or reinstall iPod touch software, restore default settings, and delete all data on iPod touch.
• If you update, the iPod touch software is updated. Your downloaded applications, settings, and data aren’t affected.
Note: In some cases, an update may also include restoring iPod touch.
• If you restore, the latest version of iPod touch software is reinstalled, settings are restored to their defaults, and data stored on iPod touch is deleted, including downloaded applications, songs, videos, contacts, photos, calendar information, and any other data. If you’ve backed up iPod touch with iTunes on your computer, you can restore data from the backup at the end of the restore process.
Deleted data is no longer accessible via the iPod touch user interface, but isn’t erased from your iPod touch. For information about erasing all content and settings, see “Resetting iPod touch” on page 122.
Update or restore iPod touch:
1 Make sure you have an Internet connection and have installed the latest version of iTunes from www.apple.com/itunes.
2 Connect iPod touch to your computer.
3 Select iPod touch in the iTunes sidebar and click the Summary tab.
4 Click “Check for Update.” iTunes tells you if there’s a newer version of the iPod touch software available.
5 Click Update to install the latest version of the software. Or click Restore to restore. Follow the onscreen instructions to complete the restore process.
For more information about updating and restoring iPod touch software, go

Feb 06, 2010 | Apple iPod touch

2 Answers

Starting up with anew ipod touch


To use iPod touch, you need:
  1. A Mac or a PC with a USB 2.0 port and one of the following operating systems:
  • Mac OS X version 10.4.10 or later
  • Windows XP Home or Professional with Service Pack 2 or later, Windows Vista Home Premium, Business, Enterprise, or Ultimate edition.
  • iTunes 7.6 or later, available at www.apple.com/itunes
  • iTunes Store account (to purchase music over Wi-Fi)
  • An Internet connection
Before you can use any of the iPod touch features, you must use iTunes to set up iPod touch. You can also register iPod touch and create an iTunes Store account.
  1. Download and install the latest version of iTunes from www.apple.com/itunes.
  2. Connect iPod touch to a USB 2.0 port on your Mac or PC using the included cable. The USB port on most keyboards doesn’t provide enough power. Unless your keyboard has a high-powered USB 2.0 port, you must connect iPod touch to a USB 2.0 port on
    your computer
  3. Follow the onscreen instructions in iTunes to set up iPod touch and sync your music, video, photos, and other content. Your computer must be connected to the Internet. By default, iTunes automatically syncs all songs and videos in your iTunes library to
    iPod touch. If you have more content in your library than will fit on iPod touch, iTunes alerts you that it can’t sync your content. You’ll need to use iTunes to select some of your songs, videos, and other content to sync.
When you get back to France, you'll need sync it with your PC. Download the latest version of iTunes then sync your iPod with your computer.

Oct 19, 2009 | Apple iPod touch

1 Answer

My itouch is locked, due to siblings constantly trying to figure out my password. Now when I plug it into itunes, it will not recognize it, but I can not get the screen to put the password in


Hi! It seems that you need to restore your iPod to Factory settings for which follow the instructions as undere--- 1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer. 2. Download and install the latest version of iTunes if you do not already have it installed. 3. Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod. 4. After a few moments, your iPod will appear in the Source panel in iTunes. 5. Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows. 6. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are: Restore Option 1: Restore - Restores with same iPod Software version already on iPod. Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option 3: Use Newest Version - Restores with the latest iPod Software available. Restore Option 4: Restore and Update - Restores with the latest iPod Software available. 8. If you are using a Mac, a message will appear prompting you to enter an administrator?s name and password. 9. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring. Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models). Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models). 10. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off. 11. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time. Please do rate this solution as FixYa and revert for further assistance. Thanks Rylee

Jun 13, 2009 | Apple iPod touch

2 Answers

My ipod touch is locked and i forgot the passcode and its disabled and i cant link it up to itunes unless i unlock it which i cant


Updating and Restoring iPod touch Software You can use iTunes to update or reinstall iPod touch software, restore default settings, and delete all data on iPod touch. ââ If you update, the iPod touch software is updated but your downloaded applications, settings, and songs are not affected. ââ If you restore, the latest version of iPod touch software is reinstalled, default settings are restored, and data stored on iPod touch is deleted, including downloaded applications, songs, videos, contacts, photos, calendar information, and any other data. In iTunes 7.7, you can also restore from a backup without deleting data stored on iPod touch. Note: Deleted data is no longer accessible via the iPod touch user interface, but is not permanently erased from your iPod touch until it is overwritten by new data. For information about permanently erasing all content and settings, see “Resetting iPod touch” on page 94. Update or restore iPod touch: 1 Make sure you have an Internet connection and have installed the latest version of iTunes from www.apple.com/itunes. 2 Connect iPod touch to your computer. 3 Select iPod touch in the iTunes sidebar and click the Summary tab. 4 Click “Check for Update.” iTunes tells you if there’s a newer version of the iPod touch software available. 5 Click Update to install the latest version of the software. Or click Restore to restore. Follow the onscreen instructions to complete the restore process.

May 07, 2009 | Apple iPod touch

2 Answers

Ipod is stuck in recovery mode


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.

Apr 26, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

Corrupted iTouch


Update and restore error messages on iPhone and iPod touch Last Modified: April 21, 2009 Article: TS1275 Old Article: 307219 Symptoms When trying to update or restore your iPhone or iPod touch with iTunes, you may see an error message in iTunes that stops the update or restore process. You may also see the "Connect to iTunes" screen on your iPhone or iPod touch:


The error message in iTunes may also include one of the following numbers (but is not limited to): 2, 4, 5, 6, 9, 13, 19, -18, -48, -50, 1002, 1011, 1013, 1601, 1602, 1603, 1604, 1608, 1609, 1611, 1612, 2003, 2004, -9808
Products Affected iPhone, iTunes 7 for Mac, iTunes 7 for Windows, iPod touch, iPhone 3G, iTunes 8 for Windows, iTunes 8 for Mac, iPod touch (2nd generation) Resolution Many restore errors can be resolved using the troubleshooting steps found in this document.
Update to the latest version of iTunes
To see if you have the latest version of iTunes, open iTunes and:
Windows: Choose Help > Check for Updates Mac: Choose iTunes > Check for Updates

Restart your computer Simply restarting the computer can clear up certain issues that could prevent iPhone or iPod touch from being restored. After restarting, try restoring the device again in iTunes.
USB Troubleshooting Connect iPhone or iPod touch to a different USB port on your Mac or Windows PC. USB 2.0 ports that are built-in to the computer are preferred over a hub. If iPhone or iPod touch were connected to USB ports on the front of the computer, try connecting them to rear USB ports. After doing this, try to restore the device in iTunes.
If this fails, Restore on a different computer. If the issue is not resolved with the above steps, try to restore on a different computer. Ensure that the computer you are restoring on has USB 2.0 ports, the latest version of iTunes, and that you are connecting directly to the computer.
Advanced Steps
Make sure you have admin access

If your still having problems estore using a new user account Create a new user account on your computer and try to restore while logged in as the new user. iTunes will download a new version of the software restore file. After creating the new user, log in to that account and open iTunes and attempt to restore to see whether the issue persists in this new user.

Windows Vista and Windows XP
From the Start menu, choose Control Panel. Open User Accounts. Select Create a new account and follow the instructions to complete the account setup process. Once the new account is created, choose Log Off from the Start menu. Log in to the newly created user account.
When a restore issue is specific to a user, it is likely due to an unusable .ipsw file. The ".ipsw" files are what iTunes uses to restore your iPod or iPhone. If those files are unusable, then try deleting them so iTunes can download a new copy of them. Creating a new user will also cause new .ipsw restore files to be downloaded in the new user. You can find the ".ipsw" files in these locations:
Windows XP iPod touch: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates (If you don't see the Application Data folder, you may need to show hidden files by opening (My Computer) Click on Folder Options. in that window click on the view tab, and make sure that show hidden files is selected.
Windows Vista iPod touch: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates (If you don't see the AppData folder, you may need to show hidden files)
1. Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options. 2. Click the View tab. 3. Under Advanced settings, click Show hidden files and folders, and then click OK.

After removing and reinstalling the latest version of iTunes, try restoring iPhone or iPod touch again in the origonal user account.




As an added note, If running Microsoft Windows XP and the issue is resolved on another computer, but you continue to experience difficulties on your original computer, you may want to update or reinstall your Windows USB drivers and then try restoring iPhone or iPod touch again.
If none of these steps work you will need to contact either apple at

1-800-APL-CARE (1-800-275-2273)
Or another service provider of your choosing to get the ipod touch serviced or replaced.




I hope this article is very helpful for you and easy to follow. Good luck :)

Apr 26, 2009 | Apple iPod touch

1 Answer

Less Memory than my Ipod is Supposed to Have


You should start by restoring the iPod Nano and iPod touch using iTunes. Below is a step by step for both. This should resolve sync and capacity issues. If for some reason you have any further issues with these iPod's or this particular issue, please do let me know. I am eager to be of assistance :)

--------------------------------------------------- Last Modified: February 16, 2009 Article: HT1414 Old Article: 305744 Using the Restore function for your iPod touch is part of standard troubleshooting procedure. Restoring your device will erase all data from your iPod touch, including songs, videos, contacts, photos, calendar information, and any other data. All iPod touch settings are restored to their factory condition.
Whenever you restore your iPod touch, Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync. If you have movie rentals on the device, see this document before restoring.
Use the following steps to restore your iPod touch:
Make sure you have the latest version of iTunes installed and running before attempting to update. Connect your iPod touch to your computer. Select your iPod touch when it appears in iTunes under Devices. Select the Summary tab. Select the Restore option. When prompted to back up your iPod touch's settings before restoring, select the Back Up option. If have just backed up the device, it is not necessary to create another.
Select the Restore option when iTunes prompts you (As long as you've backed up your device, you should not have to worry about restoring your iPod touch).
Once the restore process has completed the iPod touch restarts and displays the Apple logo while starting up

------------------------------------------------
How to restore iPod with click wheel (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).


Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Apr 22, 2009 | Apple iPod touch

5 Answers

IPod Touch WiFi issue


  1. Tap Settings > Wi-Fi Networks, then pick the network.
  2. In the DHCP panel, select the Renew Lease button.

  1. Make sure you have an Internet connection and have installed iTunes 7.4 or later from www.apple.com/itunes. Apple recommends using the latest version of iTunes.
  2. Connect iPhone or iPod touch to your computer.
  3. In iTunes, select iPhone or iPod touch in the Source pane and click the Summary tab.
  4. Click "Check for Update." iTunes will tell you if there's a newer version of the iPhone or iPod touch software available.
  5. Click Update to install the latest version of the software. Or click Restore to restore iPhone or iPod touch to its original settings (this erases all data on iPhone or iPod touch). Follow the onscreen instructions to complete the restore process.

Dec 27, 2007 | Apple iPod touch

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