Question about Canon PIXMA MX310 All-In-One Printer

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I have jsut replaced a new colour toner in my Canon Pixma MX310 printer. The printer will not accept that I have changed teh cartridge and will not print.

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Hi,
You said that you replaced the toner. Replace means you bought an original one or refilled the old one and put it back?

For refilled toners, sometimes this type of problem occurs. Please try to use the toner in any other printer. You may ask the shop owner to show you that it works in another pixma mx310.

If it works then your printer head has the problem. Please replace the printer head from an authorized service center.

Posted on Jan 04, 2011

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