I have just had worktops and new sink and franke turbo waste disposal WD500 fitted by Granite Transformations but need a handbook for the waste disposal - they dont have them and I have no idea on warranty, best practice for use etc, can you help me please. Thank you. Pauline.

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God bless you

Hello, Thank You for using FixYa. I will be helping you today.I would start where your drain line connects to the house drain,This is where most blocked drains happen. Disconnect the drain line and put it in a bucket and try to drain the dishwasher. Chances are its blocked somewhere you just have to find it.
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hello fowl..... you have a blockage in the garbage disposal. you can use a chemical drain cleaner and pour it into the sink where the disposal is located. you should also look into that drain with a flashlight to make sure that there is not a fork or some other object causing the blockage. If you do not choose to use the chemical, you can also disconnect the disposal using the wrench that should be under the sink where the disposal is located. if you choose this method, have a pail handy to catch the water. also unplug the disposal before you work on it. Joe

Is it a genuine GRANITE counter top??? I'm surprised an etching solution damaged it... what was the etching solution for, glass, metal??? to be honest I would try to find a spot of the counter top somewhere that is not showing and do some testing before addressing the visible spot, first replicate the issue with the etching solution at the hidden spot (or on some left over peace of counter), than try different cleaning solutions (ask an expert on granite counter tops) if it does not work try a polishing solution or even some acids could bring back the colour...

Good luck!

Call Bi Coastal Appliance Parts @ 1-800-673-1262 give model # of disposer

Have you tried baking soda? Works wonders.

Your motor is damaged and is not worth repairing on a garbage disposal. Recommend you get online and look for a good waste king disposal. They have the best warranties, incredible prices, lifetime corrosion warranty, have 1000 rpm's faster than the other brands so the food is liquified for the septic systems, and I have never seen one that was jammed in 36 yrs. of service! Good Luck, Appliance Specialists

Contact Jennair (Maytag / Amana / Whirlpool) customer service here and ask if they have a "drop-in" replacement.

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The front weight hangs from the cabinet above the microwave, the rear weight needs support also. It is intended to be fastened to two studs. If the granite does not go all the way up to the cabinet above, install a wood spacer, the same thickness as the granite, then extend the wall plate, at the corners, with some flat stock aluminum strips, available at most hardware stores. Fasten the aluminum strips to to wall plate with short machine screws. - If the granite goes up to the cabinet bottom, shim out the bottom frame of the cabinet to the face of the granite and use the same aluminum flat stock to extend the wall plate up to the necessary location.

if micro. new then its defective
if micro. old then you need replacement or service the heating element and turn table motor