Question about Washing Machines
Hello christina.... Try this to put in the test mode. Put the program selector knob at the 6:00 position. Put the speed spin selector knob at the 9:00 position. Press and hold the pre-wash button and then press the power button. The 5 leds should light up. This will test the door lock switch. Hopefully it will unlock and reset. If not it's best to call for service as some complicated tests will have to be run.
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Posted on Jan 05, 2011
Remove the lower front panel.
Reach up inside on the door latch side and find the pull ring tab.
Pull down on the tab and the door will unlatch,
Your door lock wax motor and possibly the latch mechanism will have to be replaced.
Posted on Jan 04, 2011
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Posted on Jan 02, 2017
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