Question about Tomtom ONE 3rd Edition GPS

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The screen is frozen.cant find reset button? tom tom one -info written on unit, maybe helpful ?canada 310, also cefc ,5vdc 12A please help me to get this working,please? my name is linda email greenmouseguard@yahoo.com tel # 860-883-1177 also, I cant find a reset button, can't find a way for battery? to be changed-it's not noticeable to me..please help me.

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Hi Linda

I had this problem also, the power on button should do the trick if you hold it down for 10 seconds, I had this fault with mine also. I was told that if you do not use them for a while this can occur. I think it is because the battery does not have enough charge in it. If you can leave it to charge up for a few hours at home. also sometimes removing the memory card can unfreeze the screen


Hope this helps, if you are still habving trouble get back to me
Regards
Dan

Posted on Jan 04, 2011

  • sum Tom Tom Mar 28, 2011

    I purchased my GPS TOMTOM 2505TM yesterday and installed it on my PC and everything was successful. i even used it in my car. But today when I switched it on, it is stuck on the start page. I charged it on my PC with its USB Cable for about 5 hours and tried to switched it on again, but it still stayed on the start up page only. However I can turn it ON and OFF. I don't understand why it is stucked on the start page because yesterday it worked really fine. Please help me. Thanks.

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Posted on Jan 02, 2017

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Tomtom N14644 Canada 310 will not turn on. the green light is lit when plugged into a power source but nothing on the screeen


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Not sure which model year you have but check for a small reset button on bottom press and hold it with a paper clip or similar. Also try holding the power button for a minute to see if it reboots, try removing the memory card first. If it starts don't insert the memory card until the unit is off. If that still does not work click on the link below which will explain the reset in detail.
Thanks for using FixYa

http://www.ehow.com/how_5146905_reset-tomtom-go.html

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What you need to do is to reset your unit. To reset your device, First check that the battery is properly charged. Allow the tom tom charge for about 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

Reset your device by using a straightened paper clip or something similar to push the reset button for about 15 seconds.

Then you turn on your device by pressing and holding the power button for about 15 seconds. The picture of where the reset button is on your device is shown below.

spectaculusc_0.jpg

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Jan 05, 2011 | Tomtom ONE XL GPS

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I have the Tom Tom ONE (Build 2000) Tom Tom Palermo (if this Info Screen info is helpful). This Tom Tom HAS NO RESET PIN HOLE (Thanks a lot Tom Tom). I instaled included Tom Tom Home software, went to...


My thanks to the gentleman who posted the link to Tom Tom's solutions link. Although I had been there previously months ago when I first encountered this problem, there had been at that time, no instructions from them on how to properly reset the One that does not have a reset pin hole. That was in March. There are now such instructions.
The key to resetting such a Tom Tom GPS device lies in plugging your One into your computer, which automatically launches Tom Tom Home software (please remember, you have to have Home software installed on your computer already). After doing this:
1. When Home launches, go to Manage My Device Folder (p.2) and click it to open it.
2. You will see a folder-style window which lists all of the items that are your device. Select the folder tab: 'Items on device.' Then Deselect Applications. Click OK when promted. The Applications software will be deleted from your Tom Tom One.
3. IMPORTANT! Then clcik the other folder tab 'Items on computer.' Do the same here by deselcting to uninstal software on your computer as well. Click OK when promted.
4. If you do not get an automatic dialog box indicating that you need new application software installed, return to p.1 and select the folder 'Update My Device.' Follow the instructions as prompted and Tom Tom will both download new computer Home software as well as new software to the One device.
That should do it.
I will tell you that it took me three passes at this process. So it's not a breeze. But in the end it finally worked. And my One, which had been down since March is once again finally up and running with new software and as well as I remember it working.
Hope this helps others.
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I just had the exact problem as you did. On the TomTom website mentions that you can press the Turn-on button for 15 seconds to reset it. I tried that and it worked. Maybe it'll work for you too.

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Which Model of Tom Tom One ?

XL
3rd Edition
2nd Edition

make sure you're fully charged, remove any optional memory cards (depends on the unit) there should be a reset hole, place a straightened paperclip into the hole and press for 15 seconds.

140/130/125

make sure you're fuly charged, press and hold the on/off button for about 15 seconds until the unit restarts

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1 Answer

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Have you tried resetting the unit?

there is a small hole that says 'reset' poke a paperclip in the hole & hold it in for 25 seconds...

It should reboot.
Failing that contact tomtom

http://www.tomtom.com/support/index.php?Lid=1

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