Question about Fisher and Paykel GWL11 Top Load Washer

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OK The description might be a bit lengthy. Had some problems with the machine and checked the controller with some mosfets blown. Repaired those but fault persisted and mosfets blown again suggesting additional damage on the controller. Decided to replace the entire controller and the water inlet valves as they also seemed to be suspect ( cold water after heating up a bit). After the replacement there was a error 9 (size switch error) and I did a memory reset. The machine started up on a short wash cycle and did everything correctly up to the spin cycle. I checked the water level during the fill and it was spot on the mark on the agitator. The machine started the spin cycle with movements similar to a wash (back and forth let say a 3/4 turn) I assume its doing some sort of a movement check. It then keep on doing this wash like action for some time (might be the two minutes as per the fault diagnostics description) and then stops. Checking on the fault diagnostics it gives error 40 (Basket disengage fault) but after inspection of the mechanical parts all seem OK. Even checked it empty without water while I could clearly check that the basket is all the way down and properly engaged. It also turns during the spin phase but only in this pumping action as described The machine doesn't go into a full spin. I am quite knowledgeable in electrical and electronic matters and would even be able to repair things on a component level if need be. I did manage to get it this far ( from a dead machine up to the final spin) and would hate to give up steps from the top of the mountain. Any suggestions would be appreciated Even if someone could only give me an indication what the machine is doing during the spin phase and what inputs it might be looking for to proceed to the final full speed spin. From my thinking the Hall sensors must be OK in order for the machine to do all the other stuff correctly. Thanks Hennie

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  • henniealbert Jan 04, 2011

    Have the document. It is my reverence for all the clever comment I manage to come up with.


  • henniealbert Jan 05, 2011

    I did a full mechanical strip-down with the tub removed cleaned and checked everything. The tub can move up and down freely and it engage securely in the down position. I will check if the tubs move with the agitator when the machine tries to spin. Its so funny that if asked if it does I can't actually say for sure. I was so preoccupied looking at the movement of the agitator that I did not look at what the tub was doing. Will report on it as soon as I get a opportunity to look into it.




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Click here for a service document

This is the base manual. I do not have the supplement for gwl11 but the basic stuff is included in this document.

Posted on Jan 04, 2011

  • Dan Webster
    Dan Webster Jan 04, 2011

    Maybe something is between the tubs?

  • Dan Webster
    Dan Webster Jan 05, 2011

    I found this big king sized pillowcase jammed between tubs in a similar type machine.
    Let me know what you find out.



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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


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