Question about Dell Studio XPS 16 Notebook

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My Matshita BD-RE UJ235A ATA has a problem reading DVD and CD. Should I contact DELL about it? I am still under warranty. The problem is: the discs get very hot and also it takes eons to read them, let alone write on them. I am afraid to write anything using the drive since it's so sensitive.

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  • emceepaul Jan 04, 2011

    So I have to ship my laptop to Dell? Is there a way I can go to a Dell store and have it done within a day? I need the laptop everyday.

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Hi,well since you are still under warranty contact Dell and have it replaced for you.

Posted on Jan 04, 2011

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