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Hi There. I have a Freezer and Refrigerator Samsung SRG 268. The freezer is working properly, all ok. But the refrigerator is not working. It has light on and the temperature is just a little bit cooler than the kitchen temperature. I had try changing the temperature control dial (inside the fridge) and nothing has changed. It is 15 cm apart from the wall and it doesn´t receive direct sunlight. What can I do?

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6ya6ya
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Posted on Jan 02, 2017

HVACRH20
  • 237 Answers

SOURCE: Kenmore Side by Side Refrigerator, freezer doesn't work, refrigerator works

Unless specifically made for use in a garage most units won't work properly. The owners manual should say what the temp range for proper operation is (usually 55F is the low range). This is because the refrigerator section doesn't need to be "cooling" to maintain 37F if the temps on the outside are below 55F. These things are made to work in a 70F room and will not work properly if under 55F. Stupid thing thinks it's cold enough so it will never turn on, the refer section will stay cold/cool due to outside temps but since the compressor never runs the freezer will just be the same temp as the refer section (at best). Sorry, but in order for a freezer or refrigerator to work in an unheated space it must have the temp control device controling the freezer section NOT the fresh food section. In other words, that model will not work in a garage unless the temps are above 55F always.

Posted on Feb 08, 2007

  • 1 Answer

SOURCE: GE Profile Refrigerator PFS22SISBSS Bottom Freezer Temperature Indicators

I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.

Posted on Sep 17, 2008

  • 1462 Answers

SOURCE: Whirlpool side by side refrigerator not defrosting.

take back panel off inside freezer. check continuity thro heater and thermal fuse in series with heater

Posted on Nov 17, 2008

  • 1 Answer

SOURCE: Top Freezer section working Bottom Refrigerator not getting cold

I have a side by side jenn-air refrigerator, the freezer compartment working fine and making ice like it should, however the refrigerator compartmant is not cooling, no cold air is felt, I need advise.

Posted on Mar 23, 2009

SOURCE: The temperature controls for the refrigerator are not responding. The freezer controls respond just fine. My fridge is set to 34 and I need to get it back to 37 but it won't change the numbers.

please switch off your refrigerator for at least 8 hrs. than again switch it on. if your problem is not cured than it is sure that your refrigerator have the blower problem because for this reason only, the problem arrises ....... please visit your service authority...........have a nice day:-)

Posted on May 14, 2009

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The refrigerator side is at present working properly , but slowly slowly, it will also loose its cooling.This will happen because, freezer side is the side which cools first, then the refrigerator side ( also called as fridge side)., gets cooled.If freezer side is not cooling / freezing properly then fridge side will also loose its cooling ability.------------ And later on both section will loose its cooling.----------- As per the present situation, it indicates problem with compressor or problem with freezer side door not closing properly.---------- Or the temperature in freezer section is not set to proper cooling/ freezing.--------- So first inspect temperature, is it set right? If ok, then check the freezer door , is it properly closed? If ok, then its compressor problem.? The compressor is running non stop, this is indication of compressor problem.---------- Click this link below for more help:--- http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html ----------- Later on both section will loose its cooling. -------- This will help.Thanks.Helpmech.

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